Bug Reports

will not let me download the video and i've been waiting for almost 15 minutes

I can't find the add font button on the text

フェイスブックに連携できません。

While trying to use the post scheduling it keeps telling me that it's having trouble licensing my content and I should try again later. Why can't I post anything?

When reopened, a project is missing nearly half of its video clips. Just says they are loading but they never load!!

Bonjour, Pourquoi les raccourcis copy/paste ne fonctionnent pas lorsque on planifie une publications sur les réseau sociaux.

An entire folder of my weekly newsletters is completely gone when I logged in yesterday to get ready for the next newsletter. It was originally created by my boss and she shared it with me 2 years ago. I am in this folder for many days leading up to the publishing of the newsletter every Wednesday. Where did it go and how do I get it back?

Unable to download - just times out

Non mi è possibile eseguire il download del lavoro fatto in quanto appena premo "scarica" mi apre la pagina di errore. Lascio lo screen allegato

when a piece of voiceover is deleted, the selected cursor goes back to the beginning of the last piece of voice over instead of starting in the position of the deleted voiced over. Very annoying

I tried on separate computers and the function to crop an image into a shape (a circle in my case) is no longer an option.

When I click on an image and click the Erase tool, the left-hand panel goes blank. It doesn't show any of the options for erasing or restoring that are normally there.

Purchased 3 days ago via Applepay. Tried to activate premium version since to no avail. Tried several new IDs and passwords and still in trial version.

Latest Version of Adobe Express on iPad and iPhone Varying iOS versions  This is a very frustrating bug which causes the old 'brand' to be retained even when deleted or edited on desktop. I had a developer response on the App Store telling me to clear the app cache and reinstall, this has not worked. Without this feature the time saving aspect of the app is completely lost, it's useless to me now, I may as well fire up the laptop and do everything on photoshop. I wanted to use this app for simple social media updates with the correct branding which is now just awkward to do. I pay for the full Adobe suite, so really expect these things to be working when it funds freeware for others.

Make it better, people just don't look right and words are spelt incorrectly when asked to include words in the image.

원래는 자르기 툴을 누르면 여러가지 자르기 방식이 뜨면서 사각형 뿐만 아니라, 다양한 도형들로도 자를 수 있었는데(예를 들면 평행사변형이라던가, 삼각형) 오늘 사진을 편집하려고 들어갔는데 첨부된 사진처럼 아무것도 뜨지 않습니다. 이 편집 프로그램을 자주 사용하는 사람으로써, 매우 당황스럽습니다. 하루빨리 고쳐주세요. 이 프로그램말고는 쓸 프로그램이 없습니다.

배경제거와 복구작업을 하려는데 활성버튼이 나오지않아 사용을 못하고있습니다.

When I try to access https://express.adobe.com/sp/projects I am being forcefully recorected to new.express.adobe and all my old files are gone from the new site 😞  I saw a button to move the files for a very short duration and even before I could click it I was redirected to the new site and now that button is not even appearing for me. This is so frustrating to lose all the work. How can Adobe miss migrating the files?

when i try to select youtube thumnbnail in adobe firefly, it asks me to try free trial. I already have a PAID plan. I am no happy.

Always had hundreds and thousands of options in the shapes section and now have like 5 of basic shapes. Not sure why. Photo shows the amount of images came up for line when It would normally be hundreds.Thank YouMike version 11.26.0  

做网页一直传不上照片是怎么回事呀，点击自带的照片也不行

I keep getting this when trying to remove background "We couldn't execute cutout filter service because of unknown internal service errors, please try again."

The last few days I have left Adobe Express after 20 minutes or so after sitting at waiting at the "waiting in queue" message. This only started recently. I have a paid account. What is going on?

I just created a gif last friday (first did the layout and i saved as mp4 and then converted to gif. File is missing...where did this file go? first time really using AE and linking to illustrator library. I don't understand what is going on?

Dans l'outil planificateur, e crée une publication pour instagram ou facebook. Dans la case description, e voudrai copier-coller du texte mais cela ne marche pas. Pour information, e travaille sur Mac. Merci !