Bug Reports

When I click edit on any of my stuff... I get a 'Something Went Wrong' dialog box saying there has been an unexpected problem and to try to refresh or to return back to home. I do both of those things and I can't view/ or edit the documents that I have created. Please Help!

went to download the video that I spent forever editing but all the videos after 40 seconds went blank

Two days ago I've created 3 projects, now the written text doesn't show anymore and I am not able to choose different fonts when typing new text.

I cannot see my work; it's deleted

Trying to download mp4 video. The pop up window went through 100% but no file was downloaded

Hello! My account is having difficulty loading the files from Chrome, Edge, and the app. What could be the cause of this. It wont load the media Ive uploaded or the actual file im working on and have been working on in Adobe express.

I can't understand as to why but when I publish my project all the uploaded images are blurry. There isn't a sizing guide I have found for adobe Express so this is very frustrating. I have resized and re-uploaded a number of times with no success....

doesn't work properly and removes the needed parts with no way to fix it

I have a pro account and suddenly out of nowhere, files I am creating when I have previously gotten nice visuals are now very low quality.

Will not download. Error message.

Tried creating social post with some generative AI content and was unable to add text or anything else!!! Express used to just work. Now it's just work trying to get it to work.

Whole page is very slow in responding to actions/clicks and lags when loading

By using the express beta web the photo delete icon is not showing and also the background remove is not working

I went to the try premium section and logged in with my PayPal account three times and it still was not updating to allow me access to premium features.

I an unable to chanege my background to white like before....my only need for Adobe Express...fixit or give me my money back so I can find another applicatio

I have been trying to use the app and some features are not working at all - like background removal. And then I tried to close and reopen the app but now nothing opens.

1.  Adobe Express. New.2.  Mac OS 12.73.  Working on Chrome.  When importing assets, created in photoshop, into Express from the Adobe CC libraby they are displaying in low res.  Do I have to change a setting? Or is this a bug?  Please find low res example imported from CC Library.  Find High Res exported as a PNG from PS and imported directly into Express.   

you have once again changed my ability to change my backgrounds and I have 1000+pictures....please stop making changes an not explaing what you are doing....beta test at your expense not mine...please change me back to manual change

This edited and downloaded video file loses lip-sync only when played in Windows Media Player and other default Windows media player apps. It plays in perfect sync when viewed in other player apps sync such as VLC. It's a weird sync anomaly that occurs only in Windows media player software and apps.

When I replace an image it no longer replaces the image and keeps the settings of the original image. If the background is removed on the original image the new image just comes in as is in that place.

When replacing an image on a graphic, normally all properties would be transferred to the new image. That is not happening. For example, I have an image with the background removed, I choose Replace and pick my new image. When the new image is inserted, the background is not removed.

THE TEXT, MEDIA AND ELEMENTS BUTTONS DO NOT WORK

Hi, FYI: When I duplicate my first file with some size / some videos inside, then size of my next files is increasing, even the amount of included inside videos not 10 but 3, for example. Looks like each next duplicated file contains something from previous, even I delete internal videos within the new duplicated files. Could you please fix the issue? Thank you (for the really good software), Ivan

not letting me duplicate files!

When I attempt to add a background to a project I'm working on, the files are not uploading. This is very frustrating, and I can't finish a project successfully. I pay for Premium and I'm not getting the full premium experience. I've been having this same issue for quite some time! Please help...