Bug Reports

A opção de download não aparece para mim na versão para windows. Já tentei de tudo. Já baixei aplicativo, tentei por outro navegador, tentei até outra conta e dá tudo a mesma bosta. Resolvam esse problema por gentileza.

not letting me dn my files as a pdf

I am using adobe express. I have uploaded new fonts on the desk top. They do not show on my mobile app. I have 'synch over wi fi ' on. Some one suggested deleting and reinstalling the app. I have done this and it has DELETED ALL MY FONTS from the app. This is a major problem for me as i use the app on the go most of the time

Whatever new upgrades that you've made to Adobe Express need to be worked out before launching. I love Adobe, I use it for my business and myself, but I'm seriously thinking of dropping down on my plan to purchase Canva. Nothing works on Express, it's laggy, you can't even save your work as a transparent PNG anymore which is having negative effects on my work. I'm very disappointed and would like to switch back to the old version if still possible! The Beta version needs to go back to the drawing board!

I have been trying multiple times to upload different files to my Adobe Cloud library and to upload the same files on Adobe Express, but I end up getting a failed message, although the files format is AI, and PSD, and I have free space in my cloud account

Hello, I have tried to use Adobe Express several times and it doesn't load correct, the interface buffers, doesn't load and is unresponsive. Can you look into it.

after i finished my project i can't donwload it

Leider ist das herunterladen der Seite nicht möglich. Auf dem Slide ist ein Video integriert. Die anderen Slides funktionieren. Bitte um eine Lösung!

Just want to trim my audio down to match the trimmed video. I have audio I recorded separately to the video - both at EACTLY 1:13. Everytime I split the video / audio (lets say to 30s) to get a shorter segment, it just shortens my audio. SORT IT OUT

This bug is driving me mad. I just get an error with no reason. PLEASE HELP ASAP. I always make daily videos, but your support takes 5 days. Help today ASAP. You can e-mail me or call me directly at +31650473288. This needs to be addressed asap or I will have to stop using Adobe completely. Having an error is totally fine, but not telling me what's wrong is just dumb. HELP NOW!

Every time I try to download, an error message appears. I've checked online and cleared the history, cookies and cache, but still having issues. I have a paid subscription so should be able to download.

on voit les squeleton mais impossible d'utiliser la plateforme... et si j'arrete mon abonement je dois payer 78€.... pas très sérieux

Bonjour, j'ai créé un document de 27 pages j'arrive à le télécharger en png, en jpg mais en pdf impossible.

ich bekomme keine Benachrichtungen mehr, wenn ein Teammitglied mit mir ein Projekt teilt. Weder in Express, noch per E-Mail.

Je ne peux pas télécharger mon document

everytime i click to download a file the message reads we are still working on your file

Hello,Avec la nouvelle version d'Adobe Express, la police de mon logo a été changé sans mon accord et je ne la retrouve plus dans la liste, même en premium. C'est très problématique car c'est le logo de mon entreprise et la police de ma charte graphique.Comment faire pour la retrouver ? Je trouve ce changement abusif !Ci joint la police d'origine et la nouvelle (que je ne veux pas).Merci d'avance pour votre retour et votre aide.

Thanks for the innovations, but many functions work intermittently. I have a lot of questions, but in order not to mix everything up, I’m writing about the most pressing ones: with the transition to the new Express, the Open Graph covers, title and subtitle broke when publishing, for example, on WhatsApp (everything looks fine on Facebook Crawler), but the publication in the chat is missing a picture, title and subtitle. Instead, we see the same “My Page” and “a story told by adobe express” without a picture. Please fix this important element!

No carga ningun archivo

I can't seem to download express files anymore. I need to download it as a jpeg, but I only have a share/post option now?!

I want to download this video I made, but the option to do so isnt there. I cant download it in any form, I can only share it.

Making a simple but 9.5 minute slide show video for a memorial.  TIME CRUNCH.  On Mac,  Adobe Express online, When I click Download or share, I get "We are working on your file. You'll be able to download it soon". But it's been 2 hours!  This can't be right.  I'm a premium member.  (Actually an Adobe retiree-- after 20 wonderful years there). Say I didn't lose all that work, PLEASE! 

the icons don't move to the page.

12/13/2023 Background Removal is not working. I have dragged jpeg graphics to the Removal box. It flickers, brings up the original picture, and asks me if want to download. It has not removed the background. I rebooted, used another computer, tried different different browers (Edge, Chrome), not sure what else to try.

For example, I create a posting. Unfortunately, this can not be saved or downloaded. Adobe Express hangs. What can I do? I have Premium Access.