Bug Reports

I am trying to download a file, and it keeps saying it's working on it.. It's been over an hour?

Hello, I seem to be having an issue with express locking my designs and them not loading properly. I am unable to make changes such as moving or adding the elements or changing the color, and when I click the unlock button it is not responsive. The templates are also not loading. Please may i kindly ask for assistance in this matter?

Your website says "Use our free photo enhancer tools to fix a dark picture, improve detail on an image, increase contrast and brightness, and much more. Free use forever No credit card required". After logging in, there is lots of crap about creating a tiktok video, facebook background, but nothing about actually improving a picture (noise reduction, color and light enhancement, etc.)

I bought this mainly to create ID badges for work. Now in the last few weeks I cannot access my old projects and/or edit them. When I try to open an old project to edit it just won't load

I cannot access to my presentations

your site is very slow and and frustrating , things dont load and its slow to search as well - i hate it

Ich finde ihr Programm eine einzige Frechheit!! Zur jeder Zeit gibt es beim erstellen Latenzen, die App synchronisierst nicht mit der Desktop Version und Bilder werden nicht richtig hochgeladen und das seit Wochen!! Weshalb verlangen sie dafür noch Geld?? Wenn es wegen Umbauarbeiten nicht funktioniert, dann nehmen sie das Programm vom Netz! Wirklich nicht weiterzuempfehlen!!!

Als ik bij 'snelle acties voor video's' kijk en ik wil een mp4 converteren naar gif, dan lukt dat niet. Uploaden start net.

Once a photo is added to the background, you can no longer center it to make it fit in the project correctly. I used to be able to move a photo up or down so I could see the entire head of the dog. Thanks for any help you can provide. I really like Adobe Express and use it as part of my volunteer duties. Thank you!

従来までスマホ、タブレット、PCと問題なく使えていましたが、PC版が開始されてから、変換が必要となり、変換を行うと各位置がずれてしまい、多くの修正が必要となってしまいます。また、修正を行うもPDFに出力すると位置がずれてしまい、とても利用できる状態ではありません。修正、または前の状態へ戻していただきたいです。

Not sure why, but there seems to be an issue with the image (colorful gradient) that I added as a background. It doesn't appear after I download it, instead there is the beige color background underneath it. I would like some help!

When I opened this document on my personal Mac, there's an issue with it that's not on my work Mac (both same OS and Chrome). A text box looks selected even though it's not. I cannot get that phantom border to disappear.

when I choose replace video and upload a video from my computer, it just adds it as a new scene to the project instead of replacing the footage

I can't open Adobe Express from the last few days, when I click top open, it redirects to a page & their it shows "hmm... can't reach this page" Is their any solution to open the app ? 

I used this almost every day for a very simple task of making a photo collage of our daily progress. I can't find the option anywhere, my saved projects are also missing from before the update.  

Convert Gif to MP4 does not allow for Gifs to be uploaded.

Previously there was a option to duplicate a file, now it is not there.

Font previews aren't loading and cannot change font.

Hello, Since yesterday, the file I am working on needs me to refresh every five minutes. Find attached the screenshot and below the reference UUID: 8cf42778-5e35-4377-a77b-d9f4f594e7c8 Please help

When I update and save the hex code for my brand covers, the change is not saved. The mouseover still shows the old number - confusing!

The feature to apply your brand to webpage is gone in the new version. this must be a bug as it makes no sense to remove this feature. Please fix asap as my team will need to now use a different app as Express no longer fit for purpose.

Whenever I try to upload an image, it shows up as a grey box instead of the image.

Estoy queriendo programar las publicaciones de IG en Adobe Express. Armo toda la publicación, texto, imagen, selecciono en que redes lo quiero publicar, en este caso solo ig, seleccionó dia y horario. pero no me habilita el botón de PROGRAMAR

When uploading logos as .svg files in branding section. Every logo is show as code and not as graphic.

when i import the SVG file this show only the code