Bug Reports

Just recently started getting this error on attempting to load the editor with our own media on startup: INVALID_PSD_URL: Provided asset does not have the correct Photoshop Document Error: Provided asset does not have the correct Photoshop Document The integration has been working fine for months. I don't see any updates in the changelog that would break this. The editor works fine when started without any media.I am using a URL to load the media into the editor.

I urgently  need help on this.Our embeded SDK implementaiton was finished and published on the https://mailboxx.appMy app review was also approved and everything was working perfectly. However, I started getting the Adboe Express is not available Error on my production. The credentails are not changed    

Hi,I am trying to use the containerConfig parameter to set the zIndex of the modal, however whenever I pass it into editor.createWithAsset, it throws the error ACTION_LAUNCH_ERROR. The modal does open if I don't pass in containerConfig. I am using v4 of the embed SDK.

Integration with v3 of the API was working fine last week, now I am getting this error in both my prod and development environments:In the console are errors saying "embed not allowed": Any ideas what is going wrong?Is this possibly due to 3rd party cookies being blocked?

HelloMy allowed url is like However, it still throws the same error on my www.mailboxx.app domain. And thats why my submissions is kept being rejected. This is an urgent situation. Can someone please help me ? 

My code :  using System; using System.Collections.Generic; using System.ComponentModel; using System.Data; using System.Drawing; using System.Linq; using System.Text; using System.Threading.Tasks; using System.Windows.Forms; using System.Text.Json; using System.IO.Compression; using log4net.Repository; using log4net.Config; using log4net; using Adobe.PDFServicesSDK; using Adobe.PDFServicesSDK.auth; using Adobe.PDFServicesSDK.pdfops; using Adobe.PDFServicesSDK.io; using Adobe.PDFServicesSDK.exception; using Adobe.PDFServicesSDK.options.extractpdf; using System.IO; namespace PDFapi { public partial class Form1 : Form { private static readonly ILog log = LogManager.GetLogger(typeof(Program)); public Form1() { InitializeComponent(); } private void button1_Click(object sender, EventArgs e) { openFileDialog1.Title = "Select your PDF file"; openFileDialog1.FileName = ""; if

Hi, i'm recieving following error when exporting Video media. Exporting Images are working fine. I'm checking on Windows Chrome recent version. Access to fetch at 'https://cpf-temp-repo-an1-prod.s3.ap-northeast-1.amazonaws.com/........' from origin 'https:mydomain.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

Hii everyone currently i am trying to update my express SDK version (v2 to v3) in php project and while updating i am facing issueAs i am unable to open adobe iframe on my local system it throws error like : refused to frame https://new.express.adobe.com/frame-ancestor 'self'also for local development do i need to approve my api key and domain 

 Hello Adobe Support Team,I am experiencing an issue with Adobe Express embedded in an iframe on my website. When I use the custom function to create content, the entire Adobe Express interface loads correctly within the iframe. However, when I try to save my work, the save button is missing, and the only available option is the insert button. Unfortunately, the insert button does not work and results in an error. The iframe then closes unexpectedly.Here are the details of the error message that appears in the console: m-web-209a6e62.js:1 unhandledRejection event emitted: Failed to execute 'createImageData' on 'CanvasRenderingContext2D': The source height is zero or not a number. DOMException: Failed to execute 'createImageData' on 'CanvasRenderingContext2D': The source height is zero or not a number.Steps to Reproduce:Embed Adobe Express in an iframe on a webpage.Use the custom function to create content within the iframe.Attempt to save the created content.Observe that the

When using createDesign(), I defined my output param like this:outputParams: { outputType: 'url', allowedFileTypes: ['video/mp4', 'image/png'], } But the Editor always allows to save all the types: 

I'm starting the editor by passing a transparent PNG image in base64, however the editor is launched with a white background. Is there any way i can launch the editor with transparent background selected by default? Thanks in advance!

We have added authorisation using the addOnSdk.app.oauth.authorize. with AUTHORIZATION_URL similar to https://narrato.io/adobe-app/configurationWhen trying to use the Narrato Add on after creating a private listing, the pop up fails to load with Error: The "authorizationUrl" in the request does not match any entry in "oauth" permissions. To allow authorization, add the hostname of "authorizationUrl" to the "oauth" permissions array in the manifest.Upon checking the source files and debugging, we see that the manifest object doesn't contain oauth array  and is later passed on to check for the domain name match which is failing. Can you look into whats going wrong. Manifest file attached. 

Inform you about an issue I am encountering when attempting to embed content from 'https://new.express.adobe.com/' into an iframe on our website.The specific error message I'm receiving is as follows:"Refused to frame 'https://new.express.adobe.com/' because an ancestor violates the following Content Security Policy directive: 'frame-ancestors 'self' https://.adobe.io https://.instructure.com https://*.adobe.com https://classroom.google.com https://wakelet.com'."It appears that our domain is not included in the list of allowed domains specified in the Content Security Policy (CSP) of 'https://new.express.adobe.com/'. We would like to request your assistance in resolving this issue.We believe that enabling our domain to embed this content will greatly enhance the user experience on our website.We kindly request your support in one of the following ways:Update the CSP Policy: If possible, could you please update the CSP policy of 'https://new.express.adobe.com/' to include our domain ([p

Getting this error while trying to open a public image s3 url using Adobe Express Embed SDK:GET https://s3.ap-south-1.amazonaws.com/claid.ai-bucket/klaid/output/2024-03-01_12-14-58_PM_2.jpg net::ERR_FAILEDimage url: https://s3.ap-south-1.amazonaws.com/claid.ai-bucket/klaid/output/2024-03-01_12-14-58_PM_2.jpgcode to render this image:  const [base64Asset, setBase64Asset] = useState(''); const s3ImageUrl = 'https://s3.ap-south-1.amazonaws.com/claid.ai-bucket/klaid/output/2024-03-01_12-14-58_PM_2.jpg'; setBase64Asset(s3ImageUrl) const { editor } = await window.CCEverywhere.initialize(initializeParams, configParams); const appConfig = { callbacks: callbacks }; const docConfig = { asset: { data: base64Asset, dataType: 'base64', type: 'image', }, }; const exportOptions = [ { id: 'download', label: 'Downl

Hello agian... i can create a project but when i trie to edit i have lot of eeros and something stragnge like tihsi "https://new.express.adobe.com/new?taskID=instagram-square-post&width=1080&height=1080&unit=px&category=templates&embed=true&service-worker=true&ccEverywhereProtocolVersion=1.4&ccEverywhereHostClientId=7a3d4c96637c45a8b58e47688028885c&referrer=https%3A%2F%2Fds.innds.com&locale=en_US&embedIntegrationUnapproved=true"EMBEDINGINTEGRATIONAPROVAL= truesome one cn help me?

I am getting the below error when trying to convert PDF to Excel.Adobe.PDFServicesSDK.exception.ServiceApiException: 'Error response received for the request: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. (pdf-services.adobe.io:443)' i am using below code to convert the data with free tier of Adobe credentials. using Adobe.PDFServicesSDK;using Adobe.PDFServicesSDK.auth;using Adobe.PDFServicesSDK.exception;using Adobe.PDFServicesSDK.io;using Adobe.PDFServicesSDK.options.exportpdf;using Adobe.PDFServicesSDK.pdfops;using System;using System.IO;using System.Reflection;try{// Initial setup, create credentials instance.Credentials credentials = Credentials.ServicePrincipalCredentialsBuilder().WithClientId("1dc3e457fe79489897cc229d57ae107c").WithClientSecret("p8e-UM_dJ_0l_Seb0dTRi4Oi6voIAhGWXiJb").Build();string fileName = "P123879.pdf";string fil

Hi things were working, I don't think we've changed anything and we started getting this error (see screenshot).  We're getting this on both Mac and Windows in Chrome for differrent users.  We're using v3 of the Embed SDK and the error happens when opening the Adobe Express modal for any of the quick actions or the full editor. I can't see anything specific in the console.  Any ideas?    

When utilizing the "Create Customize template" functionality within our application, which opens Adobe Express in an iframe, we've noticed that after users complete the template customization and click the save button within Adobe Express, the iframe unexpectedly closes. This behavior is not intended, as users should be able to continue interacting with the application after saving their template.Steps to Reproduce:Click on the "Create Customize template" button within the application.Adobe Express opens in an iframe, allowing users to customize the template.After completing the customization, click the save button within Adobe Express.Notice that the iframe containing Adobe Express closes unexpectedly.Expected Behavior: After users click the save button within Adobe Express, the template should be saved, but the iframe containing Adobe Express should remain open, allowing users to continue interacting with the application. 

Hello We are using the embed API in our system.  The console is complaining that this._previewPromiseResolve(); is not a function This is the function its coming from: _previewReady = () => { if (!this._previewPromiseDone) { this._previewPromiseDone = true; this._previewPromiseResolve(); } }; Any ideas to resolve this? Thanks

I have just integrated SDK into my application, and when click on sign-in, it shows:"bad_requestRequest parameters failed to meet all constraints" What did I do wrong here?  

I am trying to upload psd and ai files to "Adobe Express Embed SDK" using the "createFromAsset" feature. Uploading the previous file formats leads to timeout in the call or freezes the browser tab.

Hi,  I've setup my sdk in my app but I keep receiving "Adobe express is not available", please see image.  I've specified allowed domains: my-app.test. But keep receiving this error, also on my production site when I configure it.  What is going on here?

As the title states, after calling terminate(), I am unable to call initialize() again without throwing an SDK_ALREADY_INITIALIZED error. I've created a minimal example here https://github.com/aelitneg/adobe-express-embed-sdk-bugs Our workaround att he moment is to put the CCEverywhere instance into React context and persist it throughout route changes as we are using Webpack chunks.

Hey! I'm trying to use the callback to call a function onPublish, just as the example in https://developer.adobe.com/express/embed-sdk/docs/guides/full_editor/create_project/. But it is returning 'Uncaught (in promise) ReferenceError: Cannot access 'e' before initialization'.  What could it be?

I have a project in Laravel, now i'm trying to connect with Adobe Express. My API key was authorized, the url that in working in is: http://127.0.0.1:8000/adobe and i gave access to localhost:8000 in the panel of the adobe express. Should i create a new project with the 127.0.0.1:8000 url?