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Participant
September 28, 2025

動画を生成し、クレジットを消費したが動画データがない。

  • September 28, 2025
  • 1 reply
  • 46 views

動画を生成し、クレジットを消費したが

動画データがなく、ダウンロードしても何も映らない。

クレジットの返金を要求します。

1 reply

droopydog500
Community Manager
Community Manager
September 28, 2025

We are a user community forum and not Adobe customer support. We cannot see your account information here.

 

If you show us a screen shot of what happened, we might be able to help you solve the problem that caused it.

 

My best,

     droopy

Adobe Community Expert (not an Adobe employee)