Participant

Don't have access to firefly (AWS OUTAGE)

Forum|Forum|1 year ago
April 30, 2024
72 replies
4192 views

Participant

I've never been a countries that adobe has banned. My payment address is in USA. Firefly worked just find in couple weeks ago. But today I find the firefly saying that it's not available in my region, and not working in both Photoshop and web, PC and Laptop. What should I do?

J

jungsu32505402x60p

Participant

While using Photoshop's generative AI, I suddenly got a message saying “This feature is not available in your region at this time,” and it stopped working. What could be the problem?

D

dubasyk

Participant

I have the same problem. What is your country name?

J

jungsu32505402x60p

Participant

south korea

It’s annoying because I was using it well, but suddenly an error message popped up saying it doesn’t work.

I can’t even check my credits, and the virtual assistant doesn’t work either.

H

hancioglukahve

Participant

Hello. I'm using artificial intelligence in Photoshop and suddenly it gives me an error. The error says: This feature is currently not available in your region.

Q

qingdead

Participant

I have used Adobe Photoshop and Generative Fill without issue for months and months, and even up until about an hour ago I was using it fine, but now I am randomly being told Generative Fill and Adobe Firefly are not available in my region. Is anyone else having this issue? This has introduced a major disruption to my workflow. I know my credits are not out because I can use Gemini Banana and Kontext Pro models just fine, but they are not as reliable as Firefly 3.

For reference, yes I live in the United States. At no point have I not lived in the United States. I have never left the United States even to go to Canada or Mexico.

A

ace2025

Participant

台灣也無法使用

G

grafhp

Participant

Adobe Firefly funktioniert in Zürich nicht. Ich bekomme keine Inhalte. Ich bin technisch nicht sehr versiert.

V

VFX31008747suty

Participant

Today I could not access Firefly and it says that it is nt available in my region. COuntry: MALTA ( EU) Did something change?

V

VFX_DS

Participant

yep me too... Germany and Pro Abo... whtas happend?

DS

Philippe Vermale Pics

Participant

J'i perdu sans raison la possibilité d'acceder a firefly en france ?

MarkSmit

Inspiring

Hi, suddenly I'm getting a message saying that Firefly is not available in my region. This is clearly a bug, because I was still using it before the weekend. Does anyone have any idea how I can fix it?

O

oToLand

Participant

Hi, I’m having the same problem this morning both online and on the desktop app, and I’m located in Italy.

R

roxs

Participant

Uso PS todos los días y es la primera vez que me salta este cartel. Es global. Me tranquilizó este foro. Publico para que España también esté al corriente que nos pasa a todos.

Ojalá se solucione rápido. Me frena todo el trabajo 😞

L

Lan30762256nr9q

Participant

請問我在台灣使用Adobe在您所在的地區不可用 AdAdobe Firefly到底什麼器跟AI生成功能都產生我所在地區無法使用請問是貴公司的技術問題嗎？想了解意向問題

請問一下——我目前在台灣，使用哪種瀏覽器或AI生成功能，總是收到“Adobe在您所在地區不可用”或“Adobe Firefly在您所在地區不可用”的提示。請問這是否是貴公司的技術問題？我想了解問題的原因。

“您所在的地區無法使用 Adobe。”

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