Download button not working. Nothing happens when clicked on.

Forum|Forum|28 days ago
April 25, 2026
33 replies
246 views

Edited image, clicked download. Nothing happens.

Pinned Reply By maarten_3893

Download troubles

If you have problems with downloads from Firefly, empty your cache memory (photoshop and finder). It works!

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notmark

Participant

Happens consistently for me on Google Chrome Version 147.0.7727.138 (Official Build) (64-bit). The Downloading… toast just sits on screen and nothing happens.

Kartika Rawat

Community Manager

Hi everyone! Thanks for reporting this issue. We haven’t been able to reproduce it on our end yet. To help us investigate further, could you please share which browser and model you’re using?

Thanks,

Kartika

Bella charles

Participant

I create a picture, but it can’t save the picture created.

VM333

Participating Frequently

Same thing happening today on Safari Mac. And download any of my work

エイジ5EBB

Participant

Adobe Fireflyの生成AIで以前の様にimage4でダウンロードできなくなった

N

Nick5E8C

Participant

Image that I created won’t let me download it

serkanmutan

Known Participant

It worked yesterday despite the late response response.

rizwanalihaider

Participant

Hi i have created image using chatgpt image 2 model But when i am downloading it, its not downloading same instead image is etirely different from generated one,. please advise about the issue. Thanks