Every time I generate a 9:16 video on Firefly desktop (Chrome), it switches to 16:9 after submission. This has happened 3 times and wasted credits. I’ve checked settings each time. Works fine on mobile. Please investigate and reimburse credits.

Hi ​@moose562 and ​@Cheerful_video5C86 ,

Could either of you please create a screen recording of this happening that we can share with the product team? I was not able to reproduce it.

Thanks,

    droopy

Hey ​@Cheerful_video5C86 

Not sure if this would work,
Could you change the seed number to some random number? 

cheers

Nate

Generate video - Kling Omni 3.0 with aspect ratio setting of 9:16 generating videos of 16:9 aspect ratio

 

omg I wrote this as an ai prompt not realising this would be a forum post! argh! if anyone can help I would very much appreciate it, apologies for the rather blunt headline there