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Ravinder Gill
Participant
January 29, 2026

I cant generate video since day before yesterday, it seems like some issue with ai. it shows something went wrong again and again repeated and in some my credits were also gone. Please kindly do the need full

  • January 29, 2026
  • 1 reply
  • 15 views

I can’t generate videos from the adobe fire fly. it shows something went wrong again and again repeated and in some my credits were also gone. Please kindly do the needfull

 

    1 reply

    Kartika Rawat
    Community Manager
    Community Manager
    January 29, 2026

    Hi Ravinder Gill!

    I’m sorry to hear that. When you press the generate button, the credits for that generation are deducted. If the generation ends with an error, the credits should be added back, but it might not be instantaneous. Could you share the prompt to test at our end?

    Let us know.

    Thanks,

    Kartika