I create a profile and paid for the free trail so I can try your product. Every video is without sound.

Hey ​@Advocate Lady 

Could you provide additional context:

• What model are you using?
•  

For Firefly Video most videos usually don’t have sound.
- the idea is for the user to add their own creative flare and personalize the video to your own taste and requirements.

Adobe Firefly is different from the Partner Models.
- Within Adobe Firefly you can generate sounds or take your video over to Adobe Express. Adobe Express is a free App. You can upload your own voice overs or own music that you have legal rights to use.
Adobe Express

Some of the partner models provide sound. 

Cheers

Nate

I need help better yet let me cancel my subscription