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Participant
July 5, 2026

I tried to create using this prompt African American Woman stuck 2017 grieving the loss of her husband, running through a field of memories of their life together. but nothing appeared

  • July 5, 2026
  • 3 replies
  • 24 views

Just keep Generating video...Keep this browser tab open and your video will load momentarily. Closing the tab clears your browser session and all video progress will be lost. Nothing appears for the prompt I entered African American Woman stuck 2017 grieving the loss of her husband, running through a field of memories of their life together. But adobe has deducted 400 credits for no video.

    3 replies

    Participant
    July 7, 2026

    any update on this ?

    Tarun Saini
    Community Manager
    Community Manager
    July 8, 2026

    Hi ​@ood world,

     

    Welcome to the Adobe Firefly Community! Could you please let us know the issue you’re experiencing?

    Regards,

    Tarun

    Tarun Saini
    Community Manager
    Community Manager
    July 7, 2026

    Hi ​@shiverst,

     

    Welcome to the Adobe Firefly Community! We’re sorry to hear about your experience. When I tried the prompt you shared at my end, I was able to generate the video. Please let us know whether the deducted credits were later returned to your account.

    Please try clearing your browser cache or opening a new incognito/private browsing window. You may try a different browser or device. Also, try switching the internet connection and see if that helps.

    Regards,

    Tarun