Bug Reports

Hi I often generate images but it takes so long and even right now it's not even generating

When I use VPN from Ireland I can enter and use adobe firefly, but if I turn-off via VPN Firefly is not supported, why? I think is because sanctions, but Kazakhstan is not Russia, we not support that terrorist country.

Cannot access firefly at all today. Website doesnt load, just stays blank white in chrome and in safaari, repeated message 'somethign went wrong'

not working on my pc since 2 days

i cant use firefly after Login Todayagain and again this page comes UP

Hi I can't access Firefly.  Just keeps having me log in again and again.  Already signed in so sign-in page redirects back.  Preview Video shows up instead of Prompt every time.  Tried on multiple browsers and devices, with Creative Cloud open and updated.  Checked account status and nothing.  Seems other people are having this problem but no deatils.  Any fix so far?  Firefly became my Go-To-De-Stress and now I feel lost in a sea of disp-- no I'm fine, but please fix this issue, thanks!Nick

my photo is not showing in this Adobe firefly please help me

I cannot sign in to Adobe Firefly, it is taking me back to the same page and the sign-in option is still showing. Please fix this issue ASAP.

It would not change the font in Text Effects. It got stuck on the Warnock font and wouldn't change no matter what font I selected.

I can login in using Adobe ID, but Firefly "Text to Image" view where normally you type text it only show "Sign In", and not able to generate images any more? There is no any error messages or other information, also I try to empy browser history and try to login with different browser.

I was working on an image which I was working on for hours in generative fill when I got an "aw snap" screen, returning to the previous page or reloading has caused me to lose the image and all the work put into it. Is there an off chance Adobe keeps works that are being worked on? It is really painful that this has happened.

Regrettably, I am unable to perceive the presence of the azure upload button within my visual field. It appears to have vanished from its usual location. Heretofore, I was able to effectively engage with the designated service sans any issues; however, as of late, the aforementioned upload button, along with its corresponding box, eludes my perceptive faculties, as is evident from the accompanying visual depiction.   In an attempt to rectify this predicament, I have diligently undertaken two sequential purges of my browser's cache, yet, alas, no tangible outcome has materialized. Furthermore, I have made endeavors to replicate the conundrum on alternative devices, yet it persists unabated.   I have conscientiously executed a superlative refresh command (CTRL+shift+R) within the confines of my web browser, albeit to no avail. Lastly, I resorted to substituting my customary browser with an alternative variant in a fervent pursuit of resolution, only to find myself confronted wi

Why i can't use it 🥺🙎🙎🙎🙎

Adobe Firefly not working in POCO X5 5g my add tool is not work 

When using two fingers to move the image or zoom in (using this on iOS and a chrome browser) sometimes the system doesn't properly detect both fingers and ends up nuking part of the image I am trying edit. Since there is no undo, this kills what I'm working on and makes this function essentially unusable 

Not working properly 

An error is generated when generating an image:Can't loadThis image produced an error. Please try again.

Hi, I select the empty space to click Generate, it keeps said my internet problem but actually not. Please advise.  

Dear Adobe support team.      It has been approximately a month since I have been experiencing difficulties with using the Firefly, and I am unable to use it as before.    Why can't I use Firefly to generate my pictures after I log in to my account? When I click the button " generate" beside "text to image ", the page shows me only a demo video, and there is no nothing else. It keeps asking me to login again and finally does not enter the Generate section.       I have previously mentioned this issue of mine, but it has not yet been resolved. Please solve this problem or could you pls tell me how to solve this problem.                                                                                             &

They are showing age restriction while I am using it

Ich kann die Bilder wegen Urheberrechtsprobleme nicht herunterladen. Wie lässt sich das lösen?

Please solve this bud

Why do our limbs always change when we change the background?

Not save