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Participant
June 21, 2026

My photo was cropped (top of head removed), but when I tried to redo it I was told I was out of credits.

  • June 21, 2026
  • 1 reply
  • 5 views

My .jpg photo was a head shot, with plenty of white space at top, left, and right. Firefly correctly followed my prompt (Tone down the brightness of left cheek) but then inexplicably cropped off the top of the head. So I added more white space to the top, but when I tried to resubmit the photo I was informed that I did not have enough credits to do so, and would have to wait until next month.

I’m not sure if this is a bug or a marketing ploy, but as a very long-time Adobe user it doesn’t feel right.

 

    1 reply

    June 21, 2026

    Hey ​@joejakey@comcast.net 


    Regarding the image,
    could you kindly provide a video of your workflow?

    Cheers​​​​​​​

    Nate