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rascaluk
Participant
Apr 21, 2023 4:43 PM UTC
Needs More Info

P: Blank screen after selection option

Hey, just got my "You're In" email - can log in fine and see the options - Text to Image etc, but clicking any just takes me to an empty white browser screen. Have tried hard refresh and incognito. Have also tried in Edge and Chrome but same end result.

 

Do I need to wait it out?

 

Paul

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162 replies

Participant
Jul 19, 2023 12:12 AM UTC

i need help to fix this 

Merging all similar threads here so the team can access all requests on this issue. Please see pinned posts.

 

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Participant
Jul 18, 2023 7:25 AM UTC

facing blank page when link open https://firefly.adobe.com/inspire/images

 

Merging all similar threads here so the team can access all requests on this issue. Please see pinned posts.

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Participant
Jul 17, 2023 5:22 PM UTC

hello adobe team 

kindly solve my problem 

1 i am going to search bar and search  the adobe fire fly and open thefirefly

2  sign in the creat new account and 

3 click on explore beta 

4 and try text to gernate 

and not open only blank white screen in my PC whyt ?? 

plz solve my problem

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Inspiring
Jul 12, 2023 6:37 PM UTC

I've deleted all the cookies set by Firefly on Firefox - and Firefly now loads. Great!

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Junior Rocha
Community Expert
Community Expert
Jul 12, 2023 12:23 PM UTC

I Had this issue too, I had to exclude (NOT BLOCK) all cookies from Firefly website and it's back to work again. 

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Participant
Jul 11, 2023 8:32 AM UTC

blank screen

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Inspiring
Jul 10, 2023 3:56 PM UTC

When I try and get to the Firefly site via Firefox, all I get is a blank page. The site works fine on Edge and used to work on Firefox when Firefly first launched.

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Participant
Jul 7, 2023 1:09 PM UTC

Image not showing when , I upload image for editing it doesn't show the image it only shows a white background

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Participant
Jul 7, 2023 12:02 PM UTC

When I wanted to try to generate a Text to image all I see is a white blank page with no option to fill in a text... 

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Participant
Jul 7, 2023 11:38 AM UTC

@Tracy.H here's what appears in the console

Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
bundle.3c9f69f71c65e33ceb7c.min.js:4969 Error: The app /generate/ is not part of the config
at i (bundle.3c9f69f71c65e33ceb7c.min.js:4969:86960)
at mC (bundle.3c9f69f71c65e33ceb7c.min.js:3869:143572)
at Ea (bundle.3c9f69f71c65e33ceb7c.min.js:4969:395575)
at Ec (bundle.3c9f69f71c65e33ceb7c.min.js:4969:452407)
at wl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441559)
at bl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441487)
at vl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441350)
at al (bundle.3c9f69f71c65e33ceb7c.min.js:4969:438157)
at il (bundle.3c9f69f71c65e33ceb7c.min.js:4969:436712)
at _ (bundle.3c9f69f71c65e33ceb7c.min.js:4969:490407)
ps @ bundle.3c9f69f71c65e33ceb7c.min.js:4969
bundle.3c9f69f71c65e33ceb7c.min.js:4969 React Router caught the following error during render Error: The app /generate/ is not part of the config
at i (bundle.3c9f69f71c65e33ceb7c.min.js:4969:86960)
at mC (bundle.3c9f69f71c65e33ceb7c.min.js:3869:143572)
at Ea (bundle.3c9f69f71c65e33ceb7c.min.js:4969:395575)
at Ec (bundle.3c9f69f71c65e33ceb7c.min.js:4969:452407)
at wl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441559)
at bl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441487)
at vl (bundle.3c9f69f71c65e33ceb7c.min.js:4969:441350)
at al (bundle.3c9f69f71c65e33ceb7c.min.js:4969:438157)
at il (bundle.3c9f69f71c65e33ceb7c.min.js:4969:436712)
at _ (bundle.3c9f69f71c65e33ceb7c.min.js:4969:490407) Object
componentDidCatch @ bundle.3c9f69f71c65e33ceb7c.min.js:4969
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true:1


Failed to load resource: net::ERR_NETWORK_ACCESS_DENIED
uxa.js:5


GET https://p13n.adobe.io/fg/api/v3/feature?clientId=clio-playground-web&meta=true net::ERR_NETWORK_ACCESS_DENIED
(anonymous) @ uxa.js:5
(anonymous) @ uxa.js:5
(anonymous) @ uxa.js:5
(anonymous) @ uxa.js:5
B @ uxa.js:5
l @ uxa.js:5
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
u @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
BO @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
a @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
$O @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
HO @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
u @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
VO @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
a @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
i @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
(anonymous) @ bundle.3c9f69f71c65e33ceb7c.min.js:3869
v @ bundle.3c9f69f71c65e33ceb7c.min.js:4969
g @ bundle.3c9f69f71c65e33ceb7c.min.js:4969

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