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21Harsh
Participant
March 26, 2026
Sticky

P: Extended period of loading followed by an error (merged thread)

  • March 26, 2026
  • 63 replies
  • 542 views

firefly is not generating image. its loading for 30 minutes then its saying something went wrong and cutting my credits without giving any results

    Pinned Reply By Hajar Toutsi

    Hi all!

    We appreciate you flagging this issue. It’s been escalated to our product team, and we’ll share updates as soon as we have more information.
     

    To help us investigate more effectively, could you confirm a couple of details:

    • Have you been using a reference image?

    • Is the issue affecting partner models specifically, or all models?

    Thanks for your proactivity and patience while we work on a fix.


    Hajar

    63 replies

    Amiimodel
    Participant
    March 27, 2026

    Firefly is not responding to any prompts

    pål godager
    Participant
    March 27, 2026

    min firefly virker ikke kan noen sjekke dette

    Participant
    March 27, 2026

    Firefly stopped generating images when I had around 2,500 credits left in my account. After that, it also stopped displaying my credit balance. I even purchased an additional 2,000 credits to try to restore functionality, but it still doesn’t process images and still doesn’t show my credit balance.

    Everytime i try to use a reference image, it says “something went wrong: Please try again later ”. 

    Hajar Toutsi
    Community Manager
    Community Manager
    March 27, 2026

    Hi FantomasFilms,

    The credit balance issue has now been resolved. Please try refreshing your credits balance and let us know if anything still looks off.

    Hajar

    giuseppe_7491
    Participant
    March 27, 2026

    Firefly isn’t working. It’s completely blocked, no matter which AI I try to use.

    Manon219002651zcq
    Participant
    March 27, 2026

    Same problem, Firefly don’t work for two days.

    Participant
    March 27, 2026

    Firefly generations are glitching, unable to do more than one generation at a time, Gemini 3 & 3.1 are spending credits but not producing the final result. Generations are left just loading.

    camac3
    Participant
    March 27, 2026

    Stops working with OR without a reference image.

     

    All models.

     

    Unable to view how many generative credits I have left as well.

    Nutmeg
    Participant
    March 27, 2026

    je ne peux plus générer d'images depuis quelques jours, toujours un bug

    camac3
    Participant
    March 27, 2026

    .

    ninavicino
    Participant
    March 27, 2026

    I’ve been getting this message since yesterday, nothing works and it doesn’t show wether I’m losing credits or not since that information is not visible either.