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21Harsh
Participant
March 26, 2026
Sticky

P: Extended period of loading followed by an error (merged thread)

  • March 26, 2026
  • 63 replies
  • 543 views

firefly is not generating image. its loading for 30 minutes then its saying something went wrong and cutting my credits without giving any results

    Pinned Reply By Hajar Toutsi

    Hi all!

    We appreciate you flagging this issue. It’s been escalated to our product team, and we’ll share updates as soon as we have more information.
     

    To help us investigate more effectively, could you confirm a couple of details:

    • Have you been using a reference image?

    • Is the issue affecting partner models specifically, or all models?

    Thanks for your proactivity and patience while we work on a fix.


    Hajar

    63 replies

    Ingrid 65
    Participant
    March 27, 2026

    Adobe Firefly Genereert al twee dagen geen beelden meer.

    TTCCreative
    Participant
    March 27, 2026

    Everytime i try to create an image and use a reference image, it says “somethign went wrong” but i cant create images without reference images. 

    FHweb
    Participating Frequently
    March 27, 2026

    still having the same issue, noticed it 9am yesterday in the UK, I’ve tried 20 generations since, every single one gives me “Something went wrong: Please try again later.”.

     

    I guess I’ll try again Monday now, hopefully it’s solved until then.

    Participant
    March 27, 2026

    The online image generation platform does not seem to be working at all

    Usuario 2806
    Participant
    March 27, 2026

    He tratado de generar imágenes y videos usando mis créditos y no lo hace, genera error, cuando ya he hecho cosas con los mismos prompts y ha funcionado. Dejó un trabajo a medias y esto me parece increible teniendo en cuenta que pago y además compro créditos adicionales. Generar errores y se pierde el dinero, no hace cambios al editar e igual cobrar. Es una perdida de dinero constante. hasta creo que me quita créditos generando errores. El cobro debería ser por descarga, porque nos cobran los errores de la plataforma. Y nuestro trabajo no fluye, hay perdida de tiempo y de dinero. no es justo para los usuarios.

    TeamsterPhil243
    Participant
    March 27, 2026

    For two days in a row, the program is suddenly stuck generating (with gray box) and then NOTHING. “Sorry...try again” note comes on the screen.  The good thing is I don’t think it is taking any of my credits.  It was working fantastic for a week now, and then POOF - it stopped.  I have cleared cache, generation history and restarted, same problem.  The previous photos and text appear and cannot be deleted.  Very strange and very frustrating…….

    Reda26147205m0r7
    Participant
    March 27, 2026

     

    sandía Anabel
    Participant
    March 27, 2026

    I have been waiting for the generation of an image for more than 10 mins 

    Abdulrahmannizar
    Participant
    March 27, 2026

    Having the same issue; processing images for hours, still no output. tried different models.  

    Reda26147205m0r7
    Participant
    March 27, 2026

    "This generator indicator keeps spinning endlessly with no result."