Participant

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P: Extended period of loading followed by an error (merged thread)

Forum|Forum|4 days ago
March 26, 2026
63 replies
545 views

firefly is not generating image. its loading for 30 minutes then its saying something went wrong and cutting my credits without giving any results

Pinned Reply By Hajar Toutsi

Hi all!

We appreciate you flagging this issue. It’s been escalated to our product team, and we’ll share updates as soon as we have more information.

To help us investigate more effectively, could you confirm a couple of details:

Have you been using a reference image?
Is the issue affecting partner models specifically, or all models?

Thanks for your proactivity and patience while we work on a fix.

Hajar

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Olky

Participant

firefly image generation stuck loading and fails after timeout. credits availableGeneration has not been working for the second day. I cleared the cache, changed browsers, entered incognito mode, changed generation models - nothing helped. Credits are available for generation.

Hajar Toutsi

Community Manager

Thanks Olky for reporting the issue.

I’ve merged your post into this thread which covers the same topic as yours.
If you don’t mind, please help us by replying to the questions in the pinned message.

We appreciate your report and help!
Hajar

Merry_play0990

Participating Frequently

I’ve just had success with running an image! (GPT 1.5)

EdvinasRuseckas

Participant

Something happing with Adobe firefly. He dosen't work
Second day firefly didin’t do anything. Just try generate, but just spining and nothing happened.

Hajar Toutsi

Community Manager

Hi EdvinasRuseckas,
Thanks for reporting the issue.

As you can see in this thread, we’ve escalated the issue to the product team, but your feedback will be of great use to us.
Could you please reply to the questions in the pinned message?

Thank you!
Hajar

daphne_0567

Participant

Hello There, i am having the same problem. Image is not generated after 30 mins and came out as error. i also have checked Generate History as advice to other users and image is not generated.

respin2026

Participant

Having the same issue

ThomHofnarr

Participant

This issue is ongoing, first encountered yesterday. Firefly remains largely non-functional.

Something other than "maintenance" seems to be afoot, and straightforward, detailed info and an expected resolution time would be much appreciated.

mfrncv7

Participant

pressing generate, not generating.

sethb51628155

Participant

I have shut down browser, restarted, restarted image creation - but long wait time. errors. using it all day but not done with credits.

itsurbet

Participant

firefly taking up to 10 minutes to generate and then I get a message "something went wrong “

it always generated within 1 minute

TiaFulmer

Participant

Just asking firefly to create a 9:16 4K image and it is not giving me an image at all; just keeps thinking

algae1234

Participant

Long loading time. I put in a photo to be edited, and it's not generating it, just thinking
I put in a photo to be edited using the GPT 1.5 model, and it’s still “loading” or thinking. It’s not generating any images, just stuck in loading mode. IDK if the system is super slow today or what, but it’s been about half an hour and nothing’s generated.

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