Participant

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P: I keep getting "Something went wrong. Please try again later."

Forum|Forum|2 months ago
June 19, 2026
189 replies
3240 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

Pinned Reply By Tarun Saini

Hi everyone,

To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

Open Google Chrome.
Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
Go to the Network tab.
Enable Preserve log by checking the box at the top of the Network panel.
Reproduce the issue in Adobe Firefly.
Once the issue occurs, return to the Network panel.
Right-click anywhere within the list of network requests.
Select Save all as HAR with content.
Save the .har file to your computer.
Reply with the saved HAR file attached so our team can review it and investigate further.

Regards,

Tarun

Show previous replies

AmitPrajapati0305

Participant

I am subscribed to the monthly plan. However, after generating 2–4 videos, every subsequent attempt fails with a "Video failed to generate" error. I have been experiencing this issue consistently for several days. Please investigate and resolve this issue as soon as possible. Thank you.

wallsofeden

Participant

Reoccuring error of “Something went wrong” in all engines besides Adobe models

Aseem+Sayyed

Participant

Im unable to use kling 3.0 omni to generate video from last night.
whenever i try to generate video on kling 3.0 omni model im unable to generate. it is good that i didnt bought the subscription or else my work would have come to end because of no proper customer support available.

wise_shape3794

Participant

In Gemini 3.1 krijg je geen foto's waar je om vraagt

wat [redacted by Mod] programma!!!!

Dal25

Participant

He intentado borrando caché, entrando desde incógnito, cambiando de navegador y nada. Me sigue lanzando el error de “Ha habido un problema. Inténtalo de nuevo más tarde”. No me deja generar, crear NADA

rxnxx12s2

Participant

When I'm logged in, it throws an error. But when I log out, it generates the image fine. The problem only occurs with external models.

I cleared my browser's cache, tried it in incognito mode, other browser but nothing worked.

Hajar Toutsi

Community Manager

Hi everyone!
Thanks for taking the time to report the issue.

To help the product team investigate further, please create a HAR file and share it with us. Here’s a step‑by‑step article on how to create the file👇

Collecting logs for generation errors in Adobe Firefly

Once you have the details, let us know, we’re here to help.

Hajar

Muyid

Participant

I have generated the HAR file have a look

firefly.adobe.com.har

chloesfraser

Participant

my adobe firefly keeps giving me an error message when i try to generate an image
i signed up for adobe, and im trying to use firefly, but i havent been able to successfully use it yet because i keep getting an error message