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Experience7
Experience7
Participant
June 19, 2026
StickyAcknowledged

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

      This topic is closed to new replies. Start a new post to keep the conversation going.
      Pinned Reply By Gabriel Grundler Y.

      Hey, community! 

       

      As this issue with Nano Banana has been resolved for some time, we will be closing this thread.

       

      Please create a new post with details about the issue you're experiencing.

      When users comment "I'm having the same issue" on older posts, it becomes difficult for us to track and investigate individual cases effectively.

      Creating a separate post with relevant details and examples will help us better understand and address your concern.

       

      Thanks!

      Gabriel

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      282 replies

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      max_3690
      Participant
      September 14, 2026

      Bonjour j’ai le meme probleme alors que j’ai encore 6000 credits

       

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      대종유39106775
      Participant
      September 14, 2026

      Seedance 2.0 in Firefly fails to generate any video when reference images are used. Text-only prompts work fine. After debugging via DevTools, I identified the exact failure point. Root cause: Reference images appear to upload successfully in the UI, but they are not actually persisted to Adobe's storage servers. All subsequent processing steps fail because the images don't exist on the backend. Evidence from Network tab: 1. Image storage lookup returns 404: URL: https://platform-cs-edge-jpn3.adobe.io/composite/block/download/... Status: 404 Not Found (Note: "jpn3" suggests this is the Japan/APAC region storage node) 2. Seedance job fails with 400, response body: { "error_code": "bad_request", "sub_error_code": "media_classification_client_error", "message": "Gemini classification API returned HTTP 400: Cannot fetch content from the provided URL. Status: URL_REJECTED-REJECTED_FC_TIMEOUT, INVALID_ARGUMENT" } The failure chain is clear: upload silently fails → storage returns 404 → Gemini can't fetch the image for classification → Seedance job rejected. Environment: South Korea, tested on Chrome and Edge (both latest), cache/cookies cleared, multiple image formats and sizes tried.

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        epic_intuition3bfa
        Participant
        September 16, 2026

        I’m a user from South Korea. At first, I thought the issue might be related to facial-content restrictions, but that doesn’t seem to be the case. I get the same result even when I upload an animal character image, or when I use other cartoon character images that I created myself as references.

        It only happens when I use the image reference feature. If I generate a video using only a text prompt, it works without any issues. As you mentioned, it seems there may be some kind of bug specifically affecting the image reference feature.

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          Skybrane
          Participant
          September 14, 2026

          I was running into the same problem.  I deleted the Seed file (under “Advanced Settings” on the “Generate Video Screen”) and it worked.  Might try that.

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          gifted_build7bc9
          Participant
          September 13, 2026

          I wanted to do one thing on this app and it doesnt work.  how about sending me an email to let me know when it is fixed.

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          Energetic_athlete04c5
          Participant
          September 12, 2026

          I keep getting "Something went wrong Please try again later." When i try to generate videos with Seedance or other models. Please try again later." I tried everything. 

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            .2
            .2
            Participant
            September 11, 2026

            1

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              positive_warmth3c3d
              Participant
              September 11, 2026

              I’m having the exact same error message no matter the prompt or browser. It sucks to pay for something you then cannot use….

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                Jovial_Jubilee107a
                Participant
                September 8, 2026

                Where the fuck is my credits I paid for?!? Why doesn’t Adobe work?!? I’m so tired about asking for m,y credits

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                  satisfied_factec11
                  Participant
                  September 3, 2026

                  Same thing happening here 

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                    Whispering_friendshipb116
                    Participant
                    August 29, 2026

                    Hi Tarun,
                    I am using Adobe Firefly from an Android tablet and I don't currently have access to a Windows/Mac computer, so I cannot capture the HAR file using Chrome DevTools.
                    I can provide screenshots and screen recordings of the issue instead. Please let me know if that would be acceptable, or if there is an Android-compatible way to capture the required HAR file.
                    Regards,
                    Vidya

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