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Experience7
Participant
June 19, 2026
Sticky

P: I keep getting "Something went wrong. Please try again later."

  • June 19, 2026
  • 160 replies
  • 2398 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

    Pinned Reply By Tarun Saini

    Hi everyone,

     

    To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

    1. Open Google Chrome.
    2. Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
    3. Go to the Network tab.
    4. Enable Preserve log by checking the box at the top of the Network panel.
    5. Reproduce the issue in Adobe Firefly.
    6. Once the issue occurs, return to the Network panel.
    7. Right-click anywhere within the list of network requests.
    8. Select Save all as HAR with content.
    9. Save the .har file to your computer.
    10. Reply with the saved HAR file attached so our team can review it and investigate further.

     

    Regards,

    Tarun

    160 replies

    Valentin+Gavrichkov
    Participant
    June 24, 2026

    The same thing happens, but the generation works when I log out of my account. Deleting cookies doesn't help. The Firefly neural network itself works fine. 

     

    srcaaam_3480
    Participant
    June 24, 2026

    NO SE PUEDE GENERAR LAS IMAGENES ME SALTA UN ERROR 

    YA EH INTENTADO GENERAR IMAGENES Y NO SE PUEDE DE NINGUNA MANERA YA VAN 3 DIAS

    srcaaam_3480
    Participant
    June 24, 2026

    no me deja generar imagenes teniendo creditos disponibles, no me dice por que es el error NADA, solo me dice error intentelo denuevo ya está como 3 días que no puedo generar ninguna imagen

    Koalasimov
    Inspiring
    June 24, 2026

    consuma crediti anche se da errore la generazione di un immagine
    Firefly consuma crediti anche se da errore la generazione di un immagine (nano banana, da testo a immagine)

     

    Mandykaur2202
    Participant
    June 24, 2026

    Seriously this is taking forever, we pay subscriptions and credit for it not to work and expire? Can you update us on what’s going on its been over 5 days its ridiculous 

    SCATUSH92 GRAPHIC EDITOR
    Participant
    June 24, 2026

    Hello, the problem persists. Since last night it has continued to generate errors. It is impossible for me to work. Please resolve this as soon as possible.

    Thank you.

    PPPhil
    Participant
    June 24, 2026

    Unable to work with Firefly using models other than “Firefly Image” in text to image generation yesterday, logged on today to find the issue still persisting 

    PPPhil
    Participant
    June 24, 2026

    Just tried generating another image using Gemini 3.1 (w/ Nano Banana 2) and it worked again! Fingers crossed that it stays that way

    robeyat26571430rj5o
    Participant
    June 24, 2026
    same problem
     

     

    shinomini
    Participant
    June 24, 2026

    I'm also having that problem too. Please do something

    AndresConcha
    Participant
    June 23, 2026

    Same Problem