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Experience7
Participant
June 19, 2026
StickyAcknowledged

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Pinned Reply By Gabriel Grundler Y.

    Hey, community! 

     

    As this issue with Nano Banana has been resolved for some time, we will be closing this thread.

     

    Please create a new post with details about the issue you're experiencing.

    When users comment "I'm having the same issue" on older posts, it becomes difficult for us to track and investigate individual cases effectively.

    Creating a separate post with relevant details and examples will help us better understand and address your concern.

     

    Thanks!

    Gabriel

    282 replies

    Participant
    August 29, 2026

    Hi Tarun,

    I have reproduced the issue and attached the HAR file for investigation.

    Please review it and let me know if you need any additional information.

    Regards,

    Vidya

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    Participating Frequently
    August 28, 2026

    estou com mesmo problema a mais de 1 semana 
    no meu computado
    mas no meu celula funciona normalmente

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    Participant
    August 27, 2026

    why is it that everything is working except the 15 second video generation? i have enough credits despite that i  keep being deducted for videos that don’t load. I am cancelling my subscription. had i known that the unlimited video generations meant i would have to do only 5 seconds at a time, i would not have signed up for the extra work required to get through 1 minute of video.

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    Participant
    August 27, 2026

    Hello, for the last two days, I have been experiencing issues with the image-to-video generator with Seedance 2.0. It doesn't seem to work; it just comes up with this: "Something went wrong. Please try again later."

    I had the same problem a month ago, and now it's back.

    Could you please forward this issue to your engineering team?

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    Participant
    August 27, 2026

    mon fichier har. je suis bloquée aussi

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    Participant
    August 27, 2026

    same thing happening 

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    Participant
    August 27, 2026

    I’m using Firefox on MacBook Air, how do i resolve this?

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    Participant
    August 26, 2026
    I am getting this message constantly

     

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    Participant
    August 26, 2026

    I encounter the same issue when using both Gemini 3 and Gemini 3.1, while Gemini 2.5 works normally. However, I need to generate  images, so I must use Gemini 3.1 (Nano Banana).
    The issue has prevented normal use for two weeks. Please investigate and resolve it as soon as possible. I previously provided the HAR file, but I have not received any response. I would sincerely appreciate your prompt attention to this matter. Thank you.

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    Participant
    August 23, 2026

    I ran a test today, and it looks like video generation with Kling 3.0 is working. I hope it stays that way for the rest of the month.

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