Participant

StickyAcknowledged

P: I keep getting "Something went wrong. Please try again later."

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I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

This topic is closed to new replies. Start a new post to keep the conversation going.

Pinned Reply By Gabriel Grundler Y.

Hey, community!

As this issue with Nano Banana has been resolved for some time, we will be closing this thread.

Please create a new post with details about the issue you're experiencing.

When users comment "I'm having the same issue" on older posts, it becomes difficult for us to track and investigate individual cases effectively.

Creating a separate post with relevant details and examples will help us better understand and address your concern.

Thanks!

Gabriel

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Boris38314873ct8v

Participant

Another adobe product I will no longer be paying for. There should be compensation for wasting a subscription on this- you can’t even use it half of the time...

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Alan Chaves

Participant

Eu estou tendo o mesmo problema em aqui na minha conta em Brasil

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Mark22872801ats6

Participant

I am unable to even upload a document. Here is my HAR file.

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firefly.adobe.com.har

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Colorful_Twinklea99c

Participant

This is my har file, thanks~

https://drive.google.com/file/d/1z71bGP6Zc45_iSK504SOdzulyHn-C0a_/view?usp=sharing

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Colorful_Twinklea99c

Participant

Chrome: 151.0.7922.172 (arm64)
macOS: Sonoma 14.8.9
The Firefly model: Nano Banana 2

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rebeccaremme

Participating Frequently

I tried Google AI tools in the Network tab, asking why the request failed, and it said this: (I have no idea what this means or if it helps, I just want to get back to making my deadline!!!)

This request is a CORS preflight (OPTIONS) check. It asks the server for permission to send a POST request from firefly.adobe.com to commerce.adobe.com.

Root Cause: The server returned a 201 Created status code. While this is a successful 2xx code, it is non-standard for an OPTIONS request. Most browsers and web standards expect a 200 OK or 204 No Content for preflight checks. Some client-side environments or strict security policies may treat a 201 as an invalid preflight response, causing the subsequent POST request to be blocked.

Timing Analysis:

Total Duration: 258 ms.
Waiting (TTFB): 178 ms. The latency is acceptable for a preflight, but because preflights block the actual data request, this adds ~260ms of overhead to every log entry sent.

Suggestions:

Change the Status Code: Configure the server to return 200 OK or 204 No Content specifically for OPTIONS requests to ensure maximum compatibility.
Add Cache Headers: Add an Access-Control-Max-Age header (e.g., 86400) to the response. This allows the browser to cache the preflight permission, eliminating this 258ms delay for future requests.

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rebeccaremme

Participating Frequently

Tried to save HAR file, only gave copy option in context menu, so I pasted it in notepad and have attached it. I’m pushing to finalize a project and have to stick with the same image generator for consistency and am now at a standstill, pushing prototype print date back, so frustrating!

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Firefly HAR file copy and paste.txt

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MADesignsPhotography

Participant

When I try to upload the saved HAR saved data, your system won’t upload it even… Seriously this is pathetic.

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Divine_operator6acc

Participant

I have the same problem. Some images upscale, some don’t. Doesn’t seem to be a pattern as to which work. At first I thought it was because they were branded assets, but even random ones don’t work. Is there a policy against upscaling AI generated assets now?

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