Participant

Sticky

P: I keep getting "Something went wrong. Please try again later."

Forum|Forum|2 months ago
June 19, 2026
189 replies
3234 views

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

Pinned Reply By Tarun Saini

Hi everyone,

To help us investigate this further, we'd appreciate it if you could share a HAR file. Please follow the steps below to capture and attach it:

Open Google Chrome.
Press F12 on your keyboard (or right-click anywhere on the page and select Inspect) to open Developer Tools.
Go to the Network tab.
Enable Preserve log by checking the box at the top of the Network panel.
Reproduce the issue in Adobe Firefly.
Once the issue occurs, return to the Network panel.
Right-click anywhere within the list of network requests.
Select Save all as HAR with content.
Save the .har file to your computer.
Reply with the saved HAR file attached so our team can review it and investigate further.

Regards,

Tarun

Show previous replies

Nikhil+Kanadez

Participant

What can i do there is a serious problem of that, please resolve this soon as possible ADOBE…

mir_6985

Participant

Adobe Firefly is a professional platform, but this image generation issue has been ongoing for days with no clear fix or ETA. Users need proper updates and a reliable solution. Please take this seriously and fix it ASAP.
This is extremely frustrating. Adobe Firefly is presented as a professional creative platform, but a major image generation issue has been ongoing for days without a clear solution.

Users are unable to generate images, credits are being affected, and the same “Something went wrong. Please try again later” error keeps appearing. How is it possible that such an important issue is still unresolved after several days?

A professional platform should communicate clearly, acknowledge the problem properly, and provide an estimated fix time. Right now, it feels like users are being left without proper support.

Please provide a real update and fix this issue as soon as possible.

Evighedspanda

Known Participant

Had the problem on and off for months. Everytime their support replies in here, they pretend like its a big suprise, and user error. But ignoring that the same prompts could work one day and then not the next.

Valentin+Gavrichkov

Participant

The same thing happens, but the generation works when I log out of my account. Deleting cookies doesn't help. The Firefly neural network itself works fine.

srcaaam_3480

Participant

NO SE PUEDE GENERAR LAS IMAGENES ME SALTA UN ERROR

YA EH INTENTADO GENERAR IMAGENES Y NO SE PUEDE DE NINGUNA MANERA YA VAN 3 DIAS

srcaaam_3480

Participant

no me deja generar imagenes teniendo creditos disponibles, no me dice por que es el error NADA, solo me dice error intentelo denuevo ya está como 3 días que no puedo generar ninguna imagen

Koalasimov

Inspiring

consuma crediti anche se da errore la generazione di un immagine
Firefly consuma crediti anche se da errore la generazione di un immagine (nano banana, da testo a immagine)

Mandykaur2202

Participant

Seriously this is taking forever, we pay subscriptions and credit for it not to work and expire? Can you update us on what’s going on its been over 5 days its ridiculous

SCATUSH92 GRAPHIC EDITOR

Participant

Hello, the problem persists. Since last night it has continued to generate errors. It is impossible for me to work. Please resolve this as soon as possible.

Thank you.

PPPhil

Participant

Unable to work with Firefly using models other than “Firefly Image” in text to image generation yesterday, logged on today to find the issue still persisting