Skip to main content
Experience7
Participant
June 19, 2026
StickyAcknowledged

P: I keep getting "Something went wrong. Please try again later."

I'm trying to create images with Gemini Nano Banana and often, it doesn't generate the image and displays the following message:

"Something went wrong. Please try agin later.".

I tried last night and it didn't work, and now, this morning, it doesn't work either. It’s not the first time it happens. It's frustrating because I have credits to use before they expire in a few days and if I can't use them, I lose them.

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Pinned Reply By Gabriel Grundler Y.

    Hey, community! 

     

    As this issue with Nano Banana has been resolved for some time, we will be closing this thread.

     

    Please create a new post with details about the issue you're experiencing.

    When users comment "I'm having the same issue" on older posts, it becomes difficult for us to track and investigate individual cases effectively.

    Creating a separate post with relevant details and examples will help us better understand and address your concern.

     

    Thanks!

    Gabriel

    282 replies

    uasaviator
    Participant
    August 18, 2026

    Does it matter what browser is used?

    Translate
    August 17, 2026

    Got the same problem and recurring ‘soething went wrong’ messages for past 2 days in a row. It seems to be the reference images used, but this wasnt the case 2 weeks ago. Any solutions yet Adobe? Its frustrating not being able to work with a paid subscription.

    Translate
    Participant
    August 17, 2026

    So worked fine on Friday (for a brief moment) and now back to same error message. What is going on please? 

    Translate
    Participant
    August 17, 2026

    same problem

     

    Translate
    Participant
    August 16, 2026

    This platform is a rip off.  Can’t get past “something went wrong”.  Who would even pay for this! 

    Translate
    Evighedspanda
    Known Participant
    August 16, 2026

    Its the servers that are busy. I did some render edits yesterday, and went fine. Tried the EXACT same prompts and renders today, and now im getting the Something Went Wrong error. Adobe doesnt want to admit that its a server issue, but its the only answer that makes sense

    Translate
    Participant
    August 16, 2026

    I am also getting same kind of issue. I have credits but that are not applying when generating videos. It works with Adobe model but for Partner model it is not working. Something went wrong is what comes every time I try to generate videos. Please help to fix

    Translate
    Participant
    August 16, 2026

    SAME , I CANT GENERATE ANY VIDEO

    Translate
    Participant
    August 19, 2026

    Same, I can't generate any video

    Translate
    Participant
    August 14, 2026

    The problem continues to exist I've sent dozens of HAR file already like most users here. I am paying hundreds of euros do use this service every month. Right now a client wants some different options for a generation we already made. I have now spent three hours already and I haven't had a single one go through, this is beyond ridiculous I cannot charge my client because I'm constantly clicking generate for three hours in a row. It's just a basic prompt that has worked continuously before, I'm spending time money on just finger crossing your service will provide the thing I paid for. With these problems constantly happening it's even hard to even get all your credits used by the end of the month. 

    Translate
    Known Participant
    August 14, 2026

    Desde ontem está com esse problema pra mim, já tentei de tudo e nada mudou, tem que resolver isso já

    Translate
    Gabriela+Rosembach
    Participant
    August 14, 2026

    estou em contato com o suporte a semanas, eles nao resolvem nada desse bug, plataforma vai fechar quase um mês que não funciona e ainda tenho que pagar por algo que nao funciona, esta sendo ridiculo isso.

    Translate
    Known Participant
    August 14, 2026

    Eu consegui pagando, mas de resto não vai de jeito nenhum, tá realmente ridículo isso

    Translate