Known Participant

Received the "You're In" Email but having access issues

Forum|Forum|3 years ago
March 23, 2023
324 replies
32014 views

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?

Creative Imaging

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andréf50406820

Participating Frequently

Hey Tracy,

thank you for your help. I got my "you're in" mail on monday but still can't get access. I also filled out the form you linked. The only idea I have: years ago when I signed up for Adobe I used a university mail. But I changed it to my personal domain in the meantime (that's also the one I used to signup for the Firefly beta). I receive all the technical mails from you (like 2-step-auth) but when messing with logins and mails for Firefly I realized that I also dont receive daily income reports for contributor.stock.adobe.com. I then wrote to contributor-support@adobe about this issue but got no response so far. Basically I have only 1 mail addy but I somehow don't get all the mails. So something is going on.

M

MajorPanicX

Participant

Recieved my invite about 3 days ago, filled the form about 2 days ago and created a post on this forum yesterday that I can't seem to find now because of how the website is structured unfortunately. Still awaiting access. I recently changed my adobe account email so it might be because of that? But I currently have the same email on the account as I signed up for the waitlist and got the "you're in" email on.

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lmcgann61

Participant

same

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Binebine

Participating Frequently

I have received an invitation. After entering the email address I get the message email address already registered and the registration fails.

S

Sabine29201912eh5o

Participant

Thank you very much, I have managed it in the meantime and can now use Firefly!

IngmarSpit

Participating Frequently

I registered for the Beta Firefly program using my personal email adress instead of my business account, which holds the Adobe Creative Cloud subscription. Is there a way to change the Firefly registered email to my business email account so I can access the Beta?

V

valentinag75824354

Participant

Hi, same problem here. Received the email but it keeps telling me request access.

S

Shtorman

Participant

Thanks support/ All working!

O

OscarFromOSI

Known Participant

I think we all know by now that the beta is broken. No need to keep piling on.