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Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
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371 replies

Participating Frequently
Mar 31, 2023 12:34 PM UTC

Hey Tracy,

 

thank you for your help. I got my "you're in" mail on monday but still can't get access. I also filled out the form you linked. The only idea I have: years ago when I signed up for Adobe I used a university mail. But I changed it to my personal domain in the meantime (that's also the one I used to signup for the Firefly beta). I receive all the technical mails from you (like 2-step-auth) but when messing with logins and mails for Firefly I realized that I also dont receive daily income reports for contributor.stock.adobe.com. I then wrote to contributor-support@adobe about this issue but got no response so far. Basically I have only 1 mail addy but I somehow don't get all the mails. So something is going on.

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Participant
Mar 31, 2023 12:30 PM UTC

Recieved my invite about 3 days ago, filled the form about 2 days ago and created a post on this forum yesterday that I can't seem to find now because of how the website is structured unfortunately. Still awaiting access. I recently changed my adobe account email so it might be because of that? But I currently have the same email on the account as I signed up for the waitlist and got the "you're in" email on.

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Participant
Mar 31, 2023 12:18 PM UTC

same

 

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Participating Frequently
Mar 31, 2023 10:20 AM UTC

I have received an invitation. After entering the email address I get the message email address already registered and the registration fails.

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Participant
Apr 2, 2023 12:23 PM UTC

Thank you very much, I have managed it in the meantime and can now use Firefly!

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IngmarSpit
Participating Frequently
Mar 31, 2023 10:09 AM UTC

I registered for the Beta Firefly program using my personal email adress instead of my business account, which holds the Adobe Creative Cloud subscription. Is there a way to change the Firefly registered email to my business email account so I can access the Beta?

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Participant
Mar 31, 2023 8:12 AM UTC

Hi, same problem here. Received the email but it keeps telling me request access. 

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Participant
Mar 31, 2023 7:14 AM UTC

Thanks support/ All working!

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Known Participant
Mar 30, 2023 9:08 PM UTC

I think we all know by now that the beta is broken. No need to keep piling on.

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Blackbird Studio
Inspiring
Mar 30, 2023 8:28 PM UTC

Bonjour,
j'ai reçu le mail "you're in" mais impossible de me connecter …
merci pour votre aide

Cyril

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wholebraindigital
Participant
Mar 30, 2023 8:01 PM UTC

Hello, 

I recieved a "you're in email" and cannot access Firefly.

  • I have logged out/logged in
  • Cleared browing cache
  • Stlizied a different browers
  • Submitted the access issue form
  • I utilize the same email that I signed up with for my AdobeID

I'm looking for assistance if someone can help. Thank you.

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