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Stephen Shankland
Stephen Shankland
Known Participant
March 23, 2023

Received the "You're In" Email but having access issues

  • March 23, 2023
  • 324 replies
  • 32012 views
I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
    This topic has been closed for replies.

    324 replies

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    T
    Tomi24747423ghy7
    Participant
    May 5, 2023

    Same thing here. I have a University / company account, I don't know if this matters.

    M
    markt28082652
    Participant
    May 5, 2023

    Same here. Annoying!!

    S
    siddhartha_c
    Participant
    May 4, 2023

    Facing the same issue. Filled in the form 🙂 

    A
    Amber Robertson
    Participant
    May 4, 2023

    Hello, same issue here, form filled out! Same email login as was used in my invitation.

    E
    Elmira297271847gn6
    Participant
    May 4, 2023
    Hello
    I didn't understand. Is there any problem to give me access? I mean I
    should make a request again?
    A
    Arzu C.
    May 4, 2023

    Hello Tracy,

    I received the "you are in" email on 27 March 2023. But I cannot access it.

    According to do problem:

    I tried to check mail-it is match

    I tried to clean cookies and re-sign in: it didn't work

    I tried to send an email to you. However there is no answer.

    I tried to fill out the link which you have shared in here: There is no answer again.

    I tried to sign up again: There is no solution again.

    Finally, I am writing here and I hope I can get better results. Because this situation doesn't make me feel satisfied as a user of Adobe cc - Adobe stock for many years.  

    Thank you for your collaboration.

    Kind R.

    Arzu

     

    L
    lisa25345148iccc
    Participant
    May 3, 2023

    My account is a company one. My adobe ID is different than my actual email address as i had an issue during setting up that messed things up. I changed my adobe ID to now match my email address but i still can't get in. 

    K
    Kai92
    Participant
    May 3, 2023

    i have the same issue 

    Yusuke Kamimura
    Yusuke Kamimura
    Participant
    May 2, 2023

    Hi, I have also received the "You're in" email on March 26, however, still unable to access the beta. Sign-in-out and hard-refresh have been tried several times. Please resolve the problem.

    markm56285976
    markm56285976
    Participant
    May 2, 2023

    Yup... It's now May and still no resolution... I've taken all the steps, but no dice... Please help? 

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