Skip to main content
Stephen Shankland
Stephen Shankland
Known Participant
Mar 23, 2023 7:00 PM UTC
In Development

Received the "You're In" Email but having access issues

I got my official invitation, clicked on the link, logged on and seemingly got in with the "You're In" website. When I follow the "click here" link to the Firefly site, it presents options to generate images and text effects. But those don't actually work. The website just takes me to a generic site with an intro video and a "request access" button. Any idea what's amiss here?
    This topic is closed to new replies. Start a new post to keep the conversation going.

    371 replies

    Show previous replies
    Tomi24747423ghy7
    Participant
    May 5, 2023 12:17 PM UTC

    Same thing here. I have a University / company account, I don't know if this matters.

    Translate
    markt28082652
    Participant
    May 5, 2023 12:17 PM UTC

    Same here. Annoying!!

    Translate
    siddhartha_c
    Participant
    May 4, 2023 11:45 PM UTC

    Facing the same issue. Filled in the form 🙂 

    Translate
    Amber Robertson
    Participant
    May 4, 2023 2:44 PM UTC

    Hello, same issue here, form filled out! Same email login as was used in my invitation.

    Translate
    Elmira297271847gn6
    Participant
    May 4, 2023 10:25 AM UTC
    Hello
    I didn't understand. Is there any problem to give me access? I mean I
    should make a request again?
    Translate
    Arzu C.
    May 4, 2023 10:17 AM UTC

    Hello Tracy,

    I received the "you are in" email on 27 March 2023. But I cannot access it.

    According to do problem:

    I tried to check mail-it is match

    I tried to clean cookies and re-sign in: it didn't work

    I tried to send an email to you. However there is no answer.

    I tried to fill out the link which you have shared in here: There is no answer again.

    I tried to sign up again: There is no solution again.

    Finally, I am writing here and I hope I can get better results. Because this situation doesn't make me feel satisfied as a user of Adobe cc - Adobe stock for many years.  

    Thank you for your collaboration.

    Kind R.

    Arzu

     

    Translate
    lisa25345148iccc
    Participant
    May 3, 2023 9:25 PM UTC

    My account is a company one. My adobe ID is different than my actual email address as i had an issue during setting up that messed things up. I changed my adobe ID to now match my email address but i still can't get in. 

    Translate
    Kai92
    Participant
    May 3, 2023 5:49 PM UTC

    i have the same issue 

    Translate
    Yusuke Kamimura
    Yusuke Kamimura
    Participant
    May 2, 2023 3:16 AM UTC

    Hi, I have also received the "You're in" email on March 26, however, still unable to access the beta. Sign-in-out and hard-refresh have been tried several times. Please resolve the problem.

    Translate
    markm56285976
    markm56285976
    Participant
    May 2, 2023 12:48 AM UTC

    Yup... It's now May and still no resolution... I've taken all the steps, but no dice... Please help? 

    Translate
    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices