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B MacBride
Participant
February 12, 2026

The company I work for has added the standard Firefly to the account and I have 25 credits but when I try to use it, I get the "Can't Access" message.

  • February 12, 2026
  • 1 reply
  • 0 views

Have added Firefly standard but it won’t let me use it. 

    1 reply

    Peru Bob
    Community Expert
    Community Expert
    February 13, 2026

    If it’s a Teams or Enterprise account, your administrator may need to allow you access to Firefly:

    https://helpx.adobe.com/enterprise/kb/contact-administrator.html