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Trenton J Waller
Participating Frequently
December 3, 2024

25.1 UI Lag

  • December 3, 2024
  • 50 replies
  • 4932 views

Experiencing some serious UI performance issues after updated to 25.1 this morning. Reverting back to 25.0.1 seems to work fine. See video for example.

 

Computer specs:

Processor AMD Ryzen 9 5900X 12-Core Processor, 3701 Mhz, 12 Core(s), 24 Logical Processor(s)

AMD Radeon RX 6800 XT

Installed Physical Memory (RAM) 64.0 GB

50 replies

Community Manager
February 8, 2025

Hi Miles

 

I was initially able to reproduce the problem you're seeing on a PC with a Ryzen 5800X and 32Mb RAM. However, the problem went away when I closed down other apps (especially the browser) to free up memory. Can you give that a try to see if it helps? 

 

Thanks for your help

 

  - Simon

 

Participant
February 4, 2025

having the same problem 
exactly like this
even when moving the time indicator
it is so laggy

Participating Frequently
January 31, 2025

Thank you @jgjerde. It seems to be every project I open or start. I just PM'd one over

Adobe Employee
January 30, 2025

@MilesPL can you provide a test project that exhibits the issue in your video? Feel free to send me a message directly,

Participant
January 30, 2025

I'm on Windows 10 and checked my power settings which have been already set to "High Performance". Sticking with v24 until Adobe gets this fully resolved. 

 

Specs:

CPU: Ryzen Threadripper 3970x

GPU: EVGA RTX 3090 FTW3 Ultra

RAM: 256GB DDr4

Participating Frequently
January 30, 2025

@jgjerde Thank you for the suggestion. I have played around with these and they don't seem to help unfortunatly. I think the AMD Ryzen setting was removed for the 5000 Series CPUs for Windows 11

Adobe Employee
January 28, 2025

@MilesPL @Trenton J Waller another potential thing to look at here. While I realize some of these issues seem to be new to 25.1 it is probably worth looking at your current Power Options in the Windows Control Panel. Example pasted below...

 

As you can see Ryzen hardware has it's own plan which does affect CPU performance, as does the Ultimate Performance setting. In the past we have seen certain settings that can be modified here have performance impact on AE on certain hardware. 

 

Thanks,

Jamie

Participating Frequently
January 28, 2025

@jgjerde I'm struggling to do my job at the moment becuase of this issue. I have similar hardware and the same issue.

Here is me closing the properties pannel too

 

https://drive.google.com/file/d/1rsUVf09uZaeuxjCl1WpyMcvXaUwiuwsM/view?usp=sharing

Adobe Employee
January 24, 2025

Hi Trenton,

 

If it isn't too much trouble, as an experiment could you try closing the Properties Panel first (and keep it closed) and then see if that makes any difference in the example scenario you provided in the posted video? I am not suggesting this as any potential solution but it may help us narrow the problem down since I am having a hard time reproducing any similar issue.

 

Thanks,

Jamie

Participant
January 19, 2025

I've had similar experience with AE 25.1 to the point that I've reverted back to v24.6.4 until the issue(s) get resolved. AE 25 is completely useless as it constantly freezes and lags even with simple gausian blur effects. Safe mode makes no difference and I'm running the latest Nvidia drivers. AE 25.1 also likes to hog up nearly all of my memory even while idle with nothing previewing in a simple comp. Completely ridiculous. AE v24 works like a champ so I'll stick with that until Adobe sorts this out. I'm also suspicious that it's AMD related. 

 

Specs:

CPU: Ryzen Threadripper 3970x

GPU: EVGA RTX 3090 FTW3 Ultra

RAM: 256GB DDr4