Bug Reports

When exporting a comp from AE as a Prores Quicktime file through ME, the timeline markers are only SOMETIMES embedded in the video file. I don't know how to reproduce it, because within the same project file, one comp exports with the markers embedded as another comp, with the exact same settings, does not. Totally randomFor the time being it seems to work when I export from the AE internal renderer AND export straight on the disk; not in a folderAE version 23.2.1Win 10 64-bit

Running into an issue with a 3D composition to preview render very slowly at every resolution, and also am not able to export render from either the render queue or Media Encoder. I tried to lower preview resolution to Quarter resolution and still had issues with the preview lagging as well, but still was able to successfully get a preview render that would work. The primary problem is simply being unable to export whatsoever. I tried turning off layers and shortening the length of the composition but still had the same problems. The composition that I'm trying to render is very short, only about 6 seconds. It is a scene with multiple lights, and 2 cameras.When I go to export, the loading bar stays blue and does not give any information as to elapsed time or render time. This is not after effects crashing, as I am still able to stop the render. I have tried every typical solution, i.e. clearing cache, switching off GPU acceleration, sending to Media Encoder, switching layers off, pre-r

Já formatei e reinstalei tudo do zero, limpo. O erro segue o mesmo, deppois de alguns minutos fecha e fica janela de reporte de erro.V 23.2.1Mercury GPU CUDA ou software.Windows 11 atuializadoGTX 1650 EX atualizzada.Ryzen 7

Use the template below to provide us with information: Issue - ACES - view transforms do not work when a comp is nested.Adobe After Effects version number - 23.2.1 (Build 3)Operating system - Windows 10Steps to reproduce - Set the project settings to OCIO color managed. Config - ACES 1.2 Working space - ACES/ACES - ACEScg, Display color space - ACES/Rec.709.Import footage (I'm using a mix of sources) tag them appropriately using interpret footage.Create a comp using say Rec.709 footage. The comp will look correct because the footage has been interpreted correctly and the view transform is set to ACES/Rec.709.Nest the comp.Expected result - The pre-comped footage should respect the view transformActual result - The view transform no longer works. You can only see ACES. Setting to other view transforms has no effect. Note: the rendered output seems to be ok, but you cannot preview the work correctly within After Effects.

Hello! I'm having a problem creating Motion Graphics Tamplate in AE. When I open it in Premiere, MOGRT is "Media Offline". When I unziped mogrt file, I realised that it's .json file only. It must be .aep file in it, but it's not. I have been looking for a solution on the forum for a long time, tried to change the location of the file, reinstalled the program, but nothing helped. Even basic templates with just a title in it doesn't work. Everything worked great before. I'm at a dead end.Windows 10All soft is up to date

Hi currently when you have no gpu enabled so mercury software only the image stretches in After Effects...When you apply lumetri color to an layer https://i.gyazo.com/ecb3ee8d479bcc41db88d4dc69417b9a.mp4Video example hereEven with all of the Lumetri color effects disabled it still distorts it.Its a jpg picture in a 1920x1080 AE comp. With 46% scale since the image is 4k by 6k.  A way to fix this is to enable the gpu, but this is an half solution and doesnt fix the problem. M1 Max, 64GB, AE 23.2.1 build 3 Please fix, Much love,Dierenwinkel

Hi,I ve just realized that the updateParamUI function in the suite paramsuite3 is slower in AE 2023 (tested on 23.2.1), especially when changing the name of a parameter during updateParamUI command.When is set, the parameter become slower to react when user interact with.The alternative using streamSuite to change the name is working normally.

Hello all. This is going to take a bit of explaining... I am a motion graphics artist for a live events company. I often build graphics for live shows and export them for playback. For the most part, we use Millumin or sometimes Resolume. COVID happened a while ago, so our live events didn't really happen that much. That said, recently, we started regularly doing shows again, and I have been going to shows and doing playback with Millumin. 2 shows ago, I was getting video files from several seperate production houses, all of which didn't listen to me and gave me MP4's instead of prores files. That was fine, because I would just turn them into prores files for playback reasons. I had so many color issues that I had to put fades on everything so people wouldn't see the brand colors shift. At the time, I was calling for the heads of the production houses for not knowing how to put in a stupid hex code. The last show I did, same issue. I got files from a production house, bu

Another issue in 23.2.1 on windows and RTX GPUs. This worked fine in older versions. Mattes are strobing when pulled in Primatte. I have sent a request to Maxon also. After Effects 23.2.1Windows pro 10.0, build 19045Ryzen 9 5950X128 RAM2xRTX 3090 (Latest studio driver)

Hi everybody! I am having these warnings when I startup After Effects. This warning also shows up when I start up the Beta version of After Effects. I found one solution: installing Visual Studio, but that did not work. Does anyone else have these warnings or a solution to this problem? Thanks,Willem 

 Hi I am trying to create some 3D animation using the Cinema 4D plugin. When I tried using it, the message in the photograph below popped up. I already have it installed. I followed the instructions, still doesnt work. I reinstalled After Effects and it still brings up this message. Any help solving this issue will be appreciated.  

New update of aftereffects crashes every time. is there any solution to remove new update? or would you make it wors? 

Bonjour, j'ai eu des lenteurs à l'ouverture de projets After Effects récents (je n'ai pas essayé sur de plus anciens projets) et j'ai eu un plantage à la fermeture (donc enregistrement du fichier projet).J'ai remarqué aussi qu'en voulant ouvrir le dernier projet dans la zone d'accueil à l'ouverture d'After, impossible, AE ne veut/peut pas ouvrir le projet. Par contre, si je passe par le menu ça passe mais ça reste long. (c'est vraiment un petit projet). Je pensais avoir peut être un problème avec l'explorer Windows ? Est-ce que je suis le seul à avoir ce problème ? Que puis-je faire pour résoudre le soucis ? Je vous remercie d'avance pour votre aide ! Bonne journée

Hi folks,I am running AE 2023 (23.0.0) on an M1 Macstudio Ultra, so native Silicon AE build. Since the last update (or thereabouts) of the 2022 version I noticed some weird text(panel) issues. First I wasn't able to select/highlight my entire textline, it would always skip the last letter, now with moving on to 2023 that seems fixed. However another issue popped up: Whenever I try to, let's say, sample a color from a background to apply to a text, it just won't do it. I notice the cursor glitch back and forth to the eyedropper icon and arrow. When I click in the UI, it will sample and apply that color, but not from anywhere on the canvas or composition area. I have called a few collegues, one has the same machine as me and he reported the same issue, another running Windows and the same ver. of AE has no problems.Is this a Silicon bug? Or might there be something else?

Very often, especially when my computer comes out of sleep mode, my preview window will no longer respond. Either what's in the preview frame will freeze while I move things around, or it'll just go grey. Sometimes when I reboot it works for a little while, then it's messed up again, seemingly at completely random moments and even in brand new workfiles. Over the past few months since I installed Windows 11 I've come back to this issue countless times. Read all the potential fixes I came across. And none of it sticks. What's incredibly frustrating is how far back this known issue goes and how it still isn't fixed ... And it's happening more frequently to the point that it's seriously impacting my work performance as a freelancer, and I'm having to refuse work because I'd just end up damaging my reputation by not being able to deliver. I've done all the things most people have recommended ... I've updated to the latest versions, tried previous versions, uninstalled, reinstalle

Bonjour.Avec le pc du travail je n'arrive pas créer un calque c4d, lorsque je créé un nouveau doc en choisissant rendu 3d par c4d, cette erreur est affichée  Et lorsque je créé un calque c4d, on me demande un emplacement pour enregistrer que je spécifie puis j'ai ce msg : Je n'ai jamais de problème comme ça auparavant.Auriez-vous une idée d'ou ça peut venir ?Cordialement.  

This has been an issue in the last 5-6 verions of AE CC. The Effects & Presets panel doesn't load. You can force it to load by clicking around the panel in a bunch of random locations, but definitely very buggy.

I rarely go out of my way to post negative things about software, it's just not something I like to do and I hate to be the complaining guy... but the latest version of AE has caused me more headaches and frustration in one week than it ever has in the 15 years I've been in the industry. Almost everything involving rendering files causes my PC to lock up momentarily (30 seconds to 1 minute), and then both monitors go black, then everything comes back but no preview is available in AE until I restart it. Occasionally, it also tells me "Adobe was blocked from accessing my GPU over the network", which makes no sense to me and seems like something they shouldn't be doing anyway. If I restart my computer, it works for a while but eventually the issues crop back up. When these issues first started, I didn't have time to roll all of my projects back to the previous version of AE... but the amount of time I'm losing at this point, I would've been better off doing so. Reasons AE Crash

The saturation control in Lumetri is not smooth when working in 32bit linear projects.  The default saturation value in lumetri is 100, changing this to 101 results in a noticable jump in the image.  By comparison, changing saturation with the Hue/Saturation effect results in a smooth change. Steps to reproduce:1) Set your composition to 32bit, linear2) Apply the lumetri effect to some footage3) change the saturation between 100 and 101.  There is a big visible jump.4) Turn linear compositing off5) The change from 100 to 101 is now smooth and invisible/ ** I have reported this bug before a few years ago. I thought it had been fixed but I am noticing the same problem again in AE 2023. Maybe it wasn't fixed, or maybe the same bug has come back? ** 

This has been discussed on the form before and another user labelled this behaviour as normal.  However I believe it is a bug. Basically: If you use the "replace footage" function, the alpha channel is reset to premultiplied. Steps to reproduce:1) Import footage.2) Interpret alpha channel to ignore3) Replace the footage file with a different one4) The alpha channel is now premultiplied. Interpreting an alpha channel to "ignore" is something that can only be done manually. If you've done it, you've done it for a reason.  If you are dealing with a large number of files, eg multipass 3D renders, and you want to update those files to a newer version, you don't want all of the settings to be reset. Using the "replace footage" function does seem to remember manual color settings, so having the alpha channel reset seems to be an oversight.

I recently updated to 23.1.0 and just thought that the awful performance was because my project was getting pretty heavy with a few hundred layers (which AE has always suffered from, because pre-comping everything is not the solution and we still don't have layer groups/folders..) But.. I've just cleared my cache, created a new project and already I can see there is an issue, I don't even have any layers in this new comp and the timeline indicator lags behind my mouse pointer when I move it. If I create a simple new layer (white solid) and set a couple of keyframes, when I drag one of the keyframes left or right it massively lags behind my pointer, and is very steppy. Moving a layers position along the timeline or adjusting its start/end position is also the same, in fact it's so delayed that things get 'stuck' to my pointer and behave as though I have not released left mouse button, and thus end up where I dont want them. I have cleared my cache, updated windows, t

Finding that in the 23.1 update, I am getting issues where when I move something, e.g. a path point or a layer on the timeline, and let go of the left mouse button, AE doesnt follow suit, and so when I move the mouse it drags the path point with it. It's making it very difficult to use the program.  This is on 2 seperate computers, both running Windows (one runs latest Windows 11 build, one runs latest Windows 10 build) and both with updated drivers for graphics cards (RTX 2080 and 2070), mouse drivers, etc. Mouse settings are normal. Rolled back to v23.0 and not having the issue. Be great if someone can isolate the problem and fix 🙂 Thanks  

No se ve el arte, algunas solución por favor.

Bonjour, pourriez vous m'aider s'il vous plaît. Lorsque j'ouvre After Effects il m'affiche un message d'erreur puis me demande de quitter le logiciel. After Effects (erreur): Panne en cours. Dernier message enregistré: <12604> <APIP> <S> 96836a3f-21ca-4b8f-90b3-a505a0cb0976Sachant que j'utilise sans aucun soucis Adobe illustrator, Première Pro, Blender et Photoshop.  

When i was mid way into editing my commision i noticed that on the 3d and 2d transitions of my edit has a video glitching like its playing and its flickering a freezed frame and when i tried clearing my cache it got worse.