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Inspiring
September 28, 2022

Mercury Transmit issue in 16.1

  • September 28, 2022
  • 61 replies
  • 1568 views
Just upgraded to 16.1 and I can no longer access my external monitor. Mercury transit automatically switches to "monitor 2" when I need it to stay on "monitor 1" even after I reset my preferences.
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61 replies

Inspiring
September 28, 2022
This was working for me yesterday - 5/31/19
My company did a mass install of 16.1.1 this morning - 6/1/19

When choosing a monitor in 'Preferences>Video Preview' - it doesn't hold the selection after pressing "OK"
When going back to the Preferences Video Preview - A monitor that wasn't selected is checked.

IS it me, or is this kind of crucial? I've searched the web for answers but nothing.
Inspiring
September 28, 2022
I've had a working three monitor suite for years. Now I'm back to full screening my main workspace. Mercury transmit just isn't playing nice.
Inspiring
September 28, 2022
Agree w/ KP -- where is the fix Adobe
Inspiring
September 28, 2022
I made a forum post about this over 2 months ago- the issue started well before I made this post. There has been no indication of a patch to fix this from Adobe. I am truly shocked it hasn't been fixed by now.

https://forums.adobe.com/thread/2613694
Participant
September 28, 2022
Same Problem with Ae.
(FYI: Premiere works as expected)

3 x monitors (various res & manufacturers)

Win 10 Home (64bit)
i7-4790
gtx 770
16gb ram
Inspiring
September 28, 2022
same problem!
Inspiring
September 28, 2022
Same issue.
Worked ok on previous AE version but can't get it to work at all in AE now.
Very frustrating Adobe,
Mercury transmit is a crucial part of our workflow but so often has issues after updates. Please make its stability a priority when testing updates !!
Inspiring
September 28, 2022
Same issue here 😕😕
2x Dell monitors
Win 10 Home
i7-5820k
gtx 970
32gb ram
Inspiring
September 28, 2022
iMac15,1
Intel Core i7
macOS Mojave / Version 10.14.3
4 GHz / Intel Core i7
AMD Radeon R9 M295X
Inspiring
September 28, 2022
Mercury Transmit not working anymore - actual Premiere/After Effects installed

Windows 10 64 Bit
i9 9900K
64gb RAM
GTX 2080ti
Nvidia driver 419.67

4 Monitors