Bug Reports

Used to work fine, now all of the sudden this is SO BUGGY... just watch the QT mov clips. Things flickering, eyeballs disappear then come back...so much weird things happening.And I uninstalled and reinstalled thinking that was the problem... but guess NOT... please help.

Importing a CA scene into Premiere via Dynamic Link will result in the scene looking red when dropped into a sequence. The scene/puppet look fine when loaded into the Source monitor but in the timeline/program monitor they are bright red (see screenshot). This bug can be avoided by turning off GPU acceleration in Project Settings are running with software only, (which is not ideal). Please fix!

When using an external USB webcam capture tool (such as Mokose USB3.0 HDMI/SDI Video Capture Card or Magewell USB Capture HDMI), the camera video appears in a 4:3 aspect ratio (instead of proper 16x9) and is squished (see photo). I'm using a MacBook Pro (Retina, 15-inch, Late 2013) with Catalina 10.15.4 and Character Animator 3.2. Note that the default MBP webcam does show up as a 4:3 cropped image (it is a 16x9 webcam), but the image is not squished and appears normal. Also, when opening the Characterizer tool and using the USB webcam capture tools, the video camera appears momentarily in a proper 16x9 window for a split second, and then squishes back to the 4:3 aspect ratio. See here for more details: https://community.adobe.com/t5/character-animator/camera-aspect-ratio-wrong-it-s-squished-4-3-instead-of-16-9/m-p/11132114?page=1#M13219

The information available on how to do this is, at best, incomplete and at worst, wrong.Referring to the page here: https://helpx.adobe.com/uk/adobe-character-animator/using/export.html#LipSyncTakeexportforAfterEffectsStep #2 says to create a comp with the visemes "matching the order of visemes in Character Animator’s Visemes context menu" and gives an example of the order being Neutral, Aa, D "and so on".The problem is that in Character Animator (current version 2.11) the viseme order in the context menu is different. See screenshot. Just to complicate things, the layer order of the visemes in the default head PSD is different again. So… which is the correct order? For the record, following the order shown in the contextual menu does *not* produce the correct results. The actual process of pasting in the keyframe data works fine, it's just that the visemes being displayed in After Effects don't match the ones being displayed in the original Character Animator capture, and short of end

Whenever I update audio file in CA for lip sync, it works fine but AE won't see the new changes, still plays to previous file that was imported into AE. Very annoying.

Since I need to use many features in Premiere Pro and After Effects to finish a project with Ch, I am finding dynamic linking a good idea/concept to do professional work but it always ends up making things unworkable. Right now I have a project I spent 3 weeks on, and I can't even open it in Premiere Pro, all the Ch scenes are 'pending' and I have done everything recommended on the Internet but cannot open the project in either Premiere Pro or After Effects (all the apps are updated). If Adobe cannot fix dynamic linking then please consider adding more features to Ch like simple editing functions (like cutting/razor blade, trimming, etc.), so I do not need to add a new instance of a character everytime it interacts with another character in the same scene. Also pls add ways to move the puppets in the scene with the cursor instead of fiddling with the position numbers. Also, pls add simple effects like blurring and color controls if dynamic linking cannot be made more stable. Or Please

瞬き/分に0を入力すると高速で瞬きをするようになる「1分あたりに0回の瞬き」という指示になるはずなので、瞬きをしなくなるのが正しい挙動だと思われます

Chに『いぬ.mp3』というデータを読み込ませておき、いぬ.mp3を直接編集し、中身を変更した場合、聞こえる音声は変更後のものになっているが、オーディオの波形は一番最初に配置したものが表示されており、聞こえる音声と表示されている波形が一致しない現象が起こる

No ridding and fix

I used to be able to stream to Streamlabs obs at 60 fps no problem on previous versions of Character Animator but after the 3.0 updates it'll drop down to 10-12 fps when I turn on the stream option. I keep everything updated on my computer so I don't know that could be causing it to drop down in framerate. Even using the templates, the framerate drops.

how do I make it so the puppet still moves when it is running in the background?

I have a Dell XPS 15 (7590) with Windows 10 v1903 and the camera keeps coming on and off. It will stay on for a few seconds, then the message "waiting for camera" appears for a few seconds and repeat. All other camera apps work fine and the webcam light stays on the whole time. I have the latest version - 2.1.1. Please help!

There is an issue with the latest version of character freezing when it shows the record section. I have the previous version installed now and it doesn't suffer with the fault.

Estoy probando el programa.... ya esta instalado....pero cuando trato de abrir algun puppet me salen unos cuadros de error... a que se debe

There's a couple of files that are Zero KB inside the project, the project file itself and a lock file of some sort. That makes it a problem when uploading the project to a shared cloud server with co-workers. The specific cloud doesn't allow for uploading of files with Zero KBs.

How do I get the head the move with tilt but continue to stabilize the body...?https://youtu.be/Qbor3vaabsw

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its new software for me, please put subtitles in Italian and other languages for the tutorial about adobe world

it is not showing on the camera panel and mouth tracking without microphone is bad I open my mouth its still closed in Animator

As the image shows, camera and microphone view looks skewed. Dont even know how to troubleshoot this.

Good thing this was a free trial cause I knew it was garbage in 5 minutes.My webcam works with all other adobe products, works with zoom, works with google meet - in fact this is the first software I have found that it doesn't work with... yet the app has no problem turning the cam on. Just a blank camera with a cross through it appears in settings.Tried looking up the issue and the number one recommendation is "get a different (usb) webcam" as if I am going out to purchase a webcam just because adobe doesn't know how to properly make integrated camera work on one of its apps.

so im trying to use OBS Virtual camera but character Animator not detecting it Please Help/fix asap other apps like zoom im able to use OBS Virtual camera but only in character Animator not showing OBS Virtual camera option Im very i'm very disappointed to see only 3 options in preferences i want to change GPU to CPU because when i start web cam my GPU usege go to 100% and character Animator starts doing break danceWindows 11 Pro for Workstations, intel 11th gen i5 11600K, 32gb ram, gt730 graphic card, This below when i pressed bug report CA gave copy system info option that im pasting downSteps to reproduce:    1. ... Result: ...Expected: ... System info    Application: Character Animator v23.1.0.79    OS: Windows v10.0.22623, RAM: 31.80 GB GB, CPUs (logical): 12

Escalating vector artwork issues to support bares no fruit. They actually told me its a work flow issue! Freaking Vector artwork, Adobe's own technology does not even work with Character Animator. Himanshu wasted an hour of my time and has the audacity to tell me its a work flow issue! I hate dealing with Adobe support, it's terrible.

Latency issues. I have 65 gb of RAM and 2 CPU's - Shouldn't have Latency Issues

Every time i open a file on this app, it keeps saying "Error reading past end of file." This also happens every time I click anything else besides the home button.