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December 24, 2025

Creative Cloud desktop continues to send error messages saying to repair it after repairing it.

  • December 24, 2025
  • 9 replies
  • 265 views

I constantly get messages from creative cloud desktop that it needs to be repaired. I have repaired it many times but the error messages continue.

9 replies

kglad
Community Expert
Community Expert
December 28, 2025

have you ever succeeded in repairing your cc desktop app (even if it's only repaired for a short while)?

Participating Frequently
December 28, 2025

So hundreds of users with the same problem but you think it's their problem.  Not useful.  This is what I mean by adobe not taking this seriously.  This is suppose to be support?  How about giving us a way to open a case instead of this useless community forum.

Participating Frequently
December 28, 2025

You think we have not tried that?  Wi adobe (the vendor as you know) take the problem seriously already.

kglad
Community Expert
Community Expert
December 28, 2025

@Robert38872620adm1 

 

the problem is most likely local to your computer. eg, an av app.

Abambo
Community Expert
Community Expert
December 28, 2025

@Robert38872620adm1 : who is the vendor?

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
December 28, 2025

As a last solution to try: uninstall, run Creative Cloud Cleaner tool https://helpx.adobe.com/creative-cloud/apps/troubleshoot/diagnostics-repair-tools/run-creative-cloud-cleaner-tool.html (the Adobe app!) and reinstall. It did once save me.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
December 28, 2025

If they would even give us a hint as to what is damaged maybe we could do something about it?

Participating Frequently
December 28, 2025

I reported this before as has many other users.  The vendor does nothing about it.

kglad
Community Expert
Community Expert
December 24, 2025

have you ever succeeded (fir a while)?