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giorgiol35705912
Known Participant
October 31, 2025

Creative Cloud icon does not appear on the menu bar mac book pro M5 Tahoe

  • October 31, 2025
  • 10 replies
  • 324 views

I recently migrated from an Intel Sequoia MacBook Pro to a Tahoe 26.0.1 MacBook Pro M5. On my new Mac, I reinstalled Creative Cloud (6.8.0.821) and the Adobe applications included in my account. Every time I turn on my Mac, the Creative Cloud application launches and opens its own window on the desktop, but the icon doesn't appear in the menu bar like it did on my previous Mac. I've attached two System Settings screenshots showing that Creative Cloud is included in login items, is a background app and is allowed in the menu bar. Despite this, the icon doesn't appear in the menu bar.

    10 replies

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    giorgiol35705912Author
    Known Participant
    November 7, 2025

    Now 26.1, but the problem appeared with the previous 26.0.1, as soon as I migrated from an old mac book pro intel.

     

      Kalvyn Rasquinha
      Community Manager
      Kalvyn RasquinhaCommunity Manager
      Community Manager
      November 7, 2025

      Thanks for the update, @giorgiol35705912 and glad the issue is resolved. Can you share what version of Tahoe you have installed? We haven't been able to reproduce this issue internally so any info you can share would help us.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      November 4, 2025

      good to hear.

      G
      giorgiol35705912Author
      Known Participant
      November 4, 2025

      Thank you, in the meanwhile the problem is apparently solved. For other reasons I have cleaned everything with the Adobe Creative Cloud Cleaner Tool and reinstalled everything, CC and Apps. At the next boot the CC icon has reappeared in the menu bar.

      Kalvyn Rasquinha
      Community Manager
      Kalvyn RasquinhaCommunity Manager
      Community Manager
      October 31, 2025

      Hi @giorgiol35705912 , I've asked the team to take a look and follow up with you.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 31, 2025

      as long as it's running, it will.

      G
      giorgiol35705912Author
      Known Participant
      October 31, 2025

      Yes, of course, at the moment as a stopgap solution I keep the app icon in the dock, but I don't know if here it can provide notification - red/blue ball - for messages, updates and so on. 

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 31, 2025

      can you get by with a shortcut on your desktop?

      G
      giorgiol35705912Author
      Known Participant
      October 31, 2025

      Hello and thank you for the suggestions. CC application is already enabled to start at login, to stay in the menu bar and to run in background. I've signed out from the account and then signed in again, but the issue persists, still can't see the CC icon in the menu bar.

      Tarun Saini
      Community Manager
      Tarun SainiCommunity Manager
      Community Manager
      October 31, 2025

      Hi @giorgiol35705912,

       

      Thanks for reporting this issue with the Creative Cloud icon not appearing in the menu bar on your MacBook Pro M5 (Tahoe). We understand how important it is to have quick access to your Creative Cloud apps and updates.

       

      Here are a few steps you can give a try:

      • Within the app, go to Preferences > General > Settings and ensure “Start Creative Cloud at login” is enabled.
      • If the issue persists, consider signing out and back in.

       

      Let us know how it goes.

       

      Regards,

      Tarun

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