Known Participant

P: (Mac) People masks selections are not as expected (Entire Screen or Square Area)

Forum|Forum|2 years ago
April 2, 2023
144 replies
22357 views

This was originally posted under "Bugs" but I really want this to be answered as a question. I will be happy to delete whichever post doesn't fit under the best category however! Thank you.

When using Lightroom Classic 12.2.1 with MacOS Ventura 13.3 (on a Retina 5K, 27-inch, 2020 iMac with the AMD Radeon Pro 5700 XT 16 GB and 72 GB of memory)...

I am getting the entire image selected when I try to use the "Select People" then choosing "Entire Person." Lightroom Classic allows me to individually select the hair, teeth, eyes, etc. as usual but when trying to select the entire body, the whole screen gets turned pink to indicate that the Lightroom thinks that the whole picture is the person.

I've attached two (redacted for privacy) screenshots of the "Subject" masking that still works as it should and the "Entire Person" mask that shows where the entire photo area has been selected incorrectly by the AI.

Anybody have any thoughts? Thanks!

macOS

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adriandavidpayne

Known Participant

Are you saying there are updated MAC video drivers? If so, I have not received a notice.

johnrellis

Legend

Adobe is continually evolving the implementation of AI masking, and it's very possible that the most recent releases of LR are tripping over driver bugs in ways that previous releases of LR didn't. Apps like LR executing AI models exercise graphics processors (and their drivers) in much different ways than more traditional apps like games and video, and you can see over the past couple years how many people report here that updating their graphics drivers corrects problems with LR. The manufacturers are in a continual process of improvement and bug-elimination with their drivers, as evidenced by their frequent releases of new drivers.

johnrellis

Legend

There is another option that Adobe has inexplicably refused to implement at trivial cost: Provide an option that would disable the use of the graphics processor for the AI commands. The AI masking would run about 3-4 times slower (e.g. 16 seconds instead of 4), but at least it would run correctly.

Add your constructive opinion and vote to this feature request:

https://community.adobe.com/t5/lightroom-classic-ideas/p-allow-users-to-disable-the-gpu-for-ai-masking/idi-p/12480845

S

stunamii

Inspiring

Adobes is going to have to use its power and influence to convince apple to convince the AMD Radeon team to fix it.

M

michelegranja

Known Participant

"This was working before the last 3 updates. Just go back and change that line of code Adobe!"

Sorry but no. I'm honestly not even sure WHAT you are talking about as you have given almost no information but whatever it is, you are not on the right thread. This issue (that is VERY well detailed/documented here) has been going on since early April and the fix is not in our court it's somewhere in Adobe/Apple/Radeon's realm of responsibility.

adriandavidpayne

Known Participant

This was working before the last 3 updates. Just go back and change that line of code Adobe!

G

gingerhank

Participating Frequently

why with people mask options it will only select 1 person, which encompasses the whole group & not each individual?

johnrellis

Legend

Please post full-resolution screenshots of the entire LR window (not phone pics) showing what's happening, along with details about what precisely you're doing.

G

gingerhank

Participating Frequently

This seems to be issue with my iMac Desktop. Screenshot of my system uploaded. My photos & catalog are stored on an Ext. HD. When in LR Develop Module, I can click on Masking wheel for a group photo & it will "process the people" for a few seconds. Then, it will only display "person 1", regardless of the number of people in the photo. (2nd Screenshot). When I click on that 1 circle, the enitre photo is shaded in red, or sometimes the whole group. It will NOT separate group photos into person 1, person 2, person 3, etc. I can take this same External HD, plug it into my MacBook Pro, open the same photo in LR there, click on the Masking wheel, let it process the people, & it WILL separate the group in to each individual (person 1, person 2, etc.) I am wondering if I have inadvertenly clicked on a setting that is causing this issue???

johnrellis

Legend

"how can we report this to Adobe?"

This thread is the official bug report, which Adobe has acknowledged and is tracking internally:

https://community.adobe.com/t5/lightroom-classic-bugs/p-mac-people-masks-selections-are-not-as-expected-entire-screen-or-square-area/idc-p/13800162#M43812

Unfortunately, Adobe rarely comments on when or if bugs might be fixed. If the root cause of the problem described here is a bug in the Mac driver for the Radeon 5700 graphics processor, then Adobe has to wait for Radeon to fix it and then Apple to include the fix in Mac OS.

S

SweetPeaPhotog

Participating Frequently

I'm changing my GPU to a 6800xt this evening in the hopes it fixes it. Thankfully I am able to do that, I know some people can't. Might be worth a try for an egpu?

H

husame Ejle

Participating Frequently

it's the August update and the issue is still the same, how can we report this to Adobe? it's been months with no fix.

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