P: Camera profiles won't sync to cloud

@apf102That's what happened to me. I deleted the local files on my computer, downgraded and tried but still got the Profiles already exist/duplicate message.

That's why I had to resort to uninstalling Lightroom CC Desktop and my mobile versions, then delete lightroom library through lightroom web and then install v6. 5 and resync everything.

Then the profiles showed up in both Lightroom Web (which is a good way to test if everything synced and will show up in mobile versions) and all the mobile versions.

I tried downgrading to 6.5 but still no luck. Because it thinks the profiles are already installed it doesn't do anything with them. 

@Michael22003299xi88 You don't need to delete entire cloud library. You just need to remove the local copy of your library, it will then resync from the cloud. On Mac this is by default Lightroom Library.lrlibrary folder located in Pictures folder. If you want to avoid even that, you can dive further into Lightroom Library.lrlibrary folder and locate cr_cameraprofiles folder. Inside, you can remove all the files - after restart, sync will unstuck.

However, in my view you can safely just downgrade (at least that's what I did) and your stuck profiles would unstuck and get uploaded by the older version of software.

Any updates from the team on this one? I have the exact same issue (Cobalt profiles won't sync onto mobile, but they're stuck syncing so can't downgrade to 6.5 and re-import), and I can't bear to delete my entire cloud library. 

Hi @nathanj67028423 

If your profiles were made and have worked in recent years, I would not worry.  As this thread developed I learned that there is a known issue the LR Desktop team is investigating pertaining to lack of sync.  

Hi @Charlie.D 

Nate here, maker of Negative Lab Pro. 

Can you elaborate on this? 

> Modern XMP based DCP profiles should be able to import and will sync across clients. There are also older DCP profiles which don't confirm to current standards.  

What exactly has changed with the standards? How would developers such as myself ensure their DCP profiles conformed to the current standards? 

-Nate

Mhh, i hope Adobe will fix this sync problems soon, because deleting my cloud library is to hot in my case.

I tried to open the profile settings at random pictures at lightroom.adobe.com.

This is also not working at the moment, it tries to open but does not shop up 😞 

Also wanted to add, it's important to delete the cloud library because otherwise, lightroom v6.5 keeps telling you the profiles already exist when you try to import, hence not syncing to the cloud.

@Merak75Well sir, I can't thank you enough! While this method is not possible for everyone, since it complete deletes your mobile library on the cloud, I did the steps you mentioned and looks like the profiles are syncing through now onto the IPad and other devices! Thank you so much!

Now I just have to wait overnight for everything to sync lol.

I will be staying in v6.5 for now. It's crazy the devs have just been saying it's not possible this whole time.

I tried to import some DCP profiles related to the Lightroom Classic plugin Negative Lab Pro. They haven't been successfully imported and now my sync status is permanently 'Syncing Items'.

Why are the DCP profiles not syncing when others have?

If they can't be synced how can I stop Lightroom from continuing to try?

I have generated a Sync Issue Report if that helps - https://shared-assets.adobe.com/link/348dbed9-2bc2-4144-535f-899eca8b1f84

macOS 13.6.1

Lightroom CC 6.5 (started the process on 7,  then rolled back to 6.5 to see if it would finish)