P: Desktop: Unable to connect to the network.

Greetings @protagonisto,

The top of this thread indicates this problem is "Acknowledged."

Reviewing this helpful document, https://feedback.photoshop.com/conversations/forum-usability-topics/how-to-reporting-bugs-problems/5f5f46234b561a3d42758516 ,you can see what Acknowledged means. 

Please also note this text in the above document:
"Generally, Adobe does not announce the dates of pending bug fixes until they are actually released. ETAs will not be normally be given. " 

What that means is once a bug is filed, until it is fixed and the fix is released we do not respond with ETAs, or other information. 

I also note that you responded 7 days ago saying the issue was fixed. That is great - however the bug filed with this thread has not been fixed so we will still be tracking it with this thread. It wasn't expected the update would fix your issue - hence no notification was made. 

Since both of your issues have resolved I am not sure what response you want me to make?  Do you have additional issues you would like to discuss? Did we leave something unresolved?

I am sorry you did not receive whatever response you felt appropriate here.  Hopefully your Lightroom applications are working as expected now. 

@protagonisto I'm not trying to make excuses, I've tagged Rikk to give him a better shot at seeing the thread. I just know that I'm following 20.5K threads and I occasionally miss replies that are intended for me, especially when the forum is busy.

@7499897_Lightroom_Queen, first, you're right about my harsh language. That's inappropriate. However, I was patient for quite a while. As he was active on other questions and postings, he was, in-fact, available, so he was being disrespectful and rude to have not responded. If you had looked at his other activity in this platform, you would know that and not attempted to put that on me. I provided plenty of opportunity and exercised plenty of patience. He dropped the ball and from what you've said above, you're defending his rudeness. Also, since Adobe's incremental upgrade was the solution to the problem that ADOBE created with the previous major Lightroom upgrade, then the developer's which he indicated he was working with should have mentioned the fix would be available in said incremental upgrade.

@protagonisto please watch your language, this is a family site. There are multiple possibilities why @Rikk hasn’t responded, for example, being on vacation, off sick, or not seeing your messages. Since you mention that the problem is solved, what exactly do you want him to say?

So you really are quite rude for not responding. Adobe support is just as *** up as Comcast and ATT. *** YOU to treating me with such disrespect! I'll be reporting this *** customer service experience to your managers.

[bad language removed by moderator - next time the post will be deleted]

So is responding not a priority?

Rikk, I'm guessing you're relishing putting this one to bed. It's no longer an issue and the latest incremental upgrade fixed the issue. Did you know the update had the potential of fixing this heinous bug? In any case, thanks for the help you provided. We didn't reach a solution but it ended up working out.

I've been sick for the last week. I got your email and will try to provide what you're asking in the next couple days.

I am waiting for a response from the engineer still.