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Participant
December 19, 2017

P: Lightroom iPad/iPhone Device overheats & brightness dims

  • December 19, 2017
  • 101 Antworten
  • 34455 Ansichten

I haven't found anything related to this in online searches, so i thought i would ask Lightroom users.

 

I have Lightroom mobile installed on my iPhone 7 and when i use it, the phone gets very hot. If the ambient temp is 90 or better (which happens quite often here in Florida), the phone will overheat and shut down after a while. I used it without that happening yesterday (ambient temps around 75), but the phone was still quite hot. I have a pretty thin Spigen case on the phone, and it doesn't get hot with anything other apps.

 

Has anyone else experienced this?

 

 

Thanks,

 

 

Steve

101 Antworten

Participating Frequently
July 7, 2023

I'm now convinced we need to wait for Adobe to acquire a new application to fix this. They don't make software anymore and just acquire. 

Timothy.Spear
Inspiring
July 7, 2023

@Ási2812102879vo  @ 

 

Just to be clear, a phone overheating is because the manufacturer failed to provide adequate cooling, in this case Apple failed to run sustained performance tests. Many phones are designed for small bursts of activity to make the phone feel "snappy" and fast. They really are not designed for sustained processing.

There are really three common solutions which might help:

1. Go into you iPhone settings and look for peak performance management. Make sure this is set to prevent the phone from overheating. I can never recall if that is enable or disable.

2. Assuming Apple has temp sensors, and exposes the information, Adobe might be able to implement a watcher thread which can monitor phone temperature and automatically add processing pauses in the application. This is technically difficult to implement and has many variables involved, and will slow down the application.

3. If Apple exposes the management interface, Adobe might be able to implement the second option via the system interface which is less work (this is an option on Android, I am no longer current on iOS).

 

Tim

Participant
July 7, 2023

the problem still happenning until today i13PM

JoshuaKlug
Participant
March 12, 2023

I purchase this new 6th gen iPad Pro 12.9inch with the new m2 chip, terabyte hard drive and 16gb of ram. I have noticed an issue when running Lightroom and based on a quick search seems like it's been an issue with Adobe for like 5 years now... when running light room I input my photos directly into the iPad from an xqd to usb c card reader. All files are RAW images, import all photos intonlightroom and then get to work. After I get into about my third or fourth photo the screen will drop to about 50% brightness and I'll have to wait for maybe 2 or 3 minutes before it will come back up. Auto brightness is turned off and you can pull the drop down when this happens and see that screen brightness is turned all the way up. If I get into a photo with four or five layers it will happen even faster.  I can sit in LumaFusion editing 4k video for two hour and this will never happen. Five minutes into editing in Lightroom and my iPad feels like an oven. Also noticed this program seems to drain the battery down very rapidly. Seems like a poor use of hardware but I'm not engineer. Super frustrating to have a 2k dollar iPad that Adobe can't seem to work with? I would be more than happy to give more info about based on my Google search this appears to be a pretty well documented issue that has been going on for quite some time now... 

Participant
November 10, 2022

Please optimize the Lightroom application for Apple iPads running with the latest M2 chip. There's an over heating issue when using Lightroom in the latest Apple iPad pro M2 models. 

Participant
December 19, 2022

I have the same problem

Participant
January 26, 2023

I'm concerned about damage as well. Wish a large corporation like Adobe would take this seriously 

Participant
January 26, 2023

Absolutely disagree with your statement. 5 years onwards and this is still a problem. As soon as I start Lightroom, the CPU on my brand new Lenovo P11 plus starts heating up to the point of becoming unbearable to hold within 15 minutes. Even though I'm just reviewing. The app is very cpu demanding and throttles it

Participant
October 20, 2022

This really needs to be resolved. The app is obsolete if the screen dims afer only a few minutes. @Charlie.D. Its not useable. Please fix. Snapseed does not face this issue

Participant
April 16, 2022

This is so frustrating! This is an old going problem. Along with IOS devises dimming the brightness in order to cool the device because it's extremely hot. I have brightness and overheating issues with all my iPhones and iPads. Adobe replies to these issues are ridiculous. It's been 4 years!! (At least for me). And nothing is fixed. Having these problems from device to device. Using Lightroom became a torture. Devices are extremely hot and brightness jumps up and down constantly. Extremely frustrated.  

Participating Frequently
January 29, 2022

After updating the iPhone 13 pro to iOS 15.3, Lightroom loads the processor and turns off the phone screen even when working with curves. It's a pity that you can't improve the quality of this product and step along with apple.

Participating Frequently
January 16, 2022

After today's update, the phone screen went out by one position after quickly processing 3-4 photos, even with masks, this is progress, a little more work and everything will work fine.