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P: Magenta Cast on Export (Mac only)

Forum|Forum|5 years ago
June 22, 2020
47 replies
1264 views

I just did, but the exported photos are wrong again in version 3.3.
Uninstalled and installed a few times now.
For reference I run MacOS Catalina 10.15.5 on a 2017 5K 27 inch iMac with 3.4 GHz Intel I5 and a Radeon Pro 570 graphics card. I tried disabling GPU acceleration, but nothing works.If there is anything I can test let me know, going back to 3.2.1 again now.

Let me share 2 screen grabs, 1 of the development window, and another one of the export preview window. Without making any edits. (Camera Nikon Z 6)

Maybe my info helps.

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maxf45361467

Participating Frequently

Thanks Rikk, I will try that version as well!

Rikk Flohr_Photography

Community Manager

Just a quick recommendation - don't revert to 3.0 but rather revert to 3.2.1. It should correct the problem and give you the benefit of many bug fixes and some features. The team is still working on this issue for an upcoming release.

Rikk Flohr: Adobe Photography Org

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lumosco

Participant

Thank you, Max! I am downloading version 3.0 now to see if that will work. Thanks!

F

FeedbackCommunityMember

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maxf45361467

Participating Frequently

Hi Sam, you can do what I did and revert back to an older version. In my case, version 3.0 solved the problem for now. You can do this with Creative Cloud. Cheers, Max

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lumosco

Participant

I am running into this exact same issue. Exporting from RAW images from my Nikon z6, Mac Catalina 10.15.6, and on the latest version of LR cc version 3.3 in export preview and after exporting, the images have a magenta cast.

Hoping there is a number to call or a solution to this issue soon. This is adding so much more time to my workflow for clients and is incredibly frustrating.

J

JN MonsterAuthor

Participating Frequently

Haven't used that feature so far, but sounds like Adobe is clueless.

J

JN MonsterAuthor

Participating Frequently

I would have expected a fix for this problem by now, otherwise at least some acknowledgement from Adobe that they found the cause of the problem.

F

FeedbackCommunityMember

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