P: Missing Pictures, Presets, and Watermark Data after 5.4 Update

I’m going to try and get my presets back by uploading the edited photos that I still have and save the presets that way. Has anyone tried that yet? This is ridiculous.

Looks like it, kayla.

So that’s it? Everything’s just gone??

Same here 😞 everything is gone, I’m subscribed and need my presets for my job 😕😕

could you please provide more details on how you restored the data in the app? it would help a lot and be very much appreciated.

Your update didn't help bring back the photos and presets! Bring back the photos and presets thanks to your update!

Your update didn't help bring back the photos and presets! Bring back the photos and presets thanks to your update!

I am one of the lucky ones on this thread. I have my photos and presets. I am running iOS 13.6 on an iPhone 11 Pro. My main editing is done in LRClassic and I use LR as a supplement. I also just checked the web version lightroom.adobe.com and my edits and photos are there too. I'll ask a dumb question. If I didn't have the photos on my phone or iPad would they also be gone from the web? Is the web just a sync from LR mobile? 

It is very amateurish not to have a form of recovery or error that you made, Adobe. Do you realize how many workers you may have affected? Photos are memories and you just ended them.

i just lost all my stuffs to.. i didnt delete the app i updated like they said they fix it, instaled new version but still lost everything, for one of my works i use this app, i had all prep to brands and now, no photos, my presets, all gone.. pls try the max you so we can get back our stuffs