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Inspiring
August 18, 2020

P: Missing Pictures, Presets, and Watermark Data after 5.4 Update

  • August 18, 2020
  • 310 replies
  • 3808 views

Yesterday when I use the Lightroom Mobile, it was okay. I still have my presets and pictures saved in the apps but today , 18th August 2020 , after I updated the apps on Apps Store, all of my pictures and presets gone. I really need this to be fix as soon as possible. Please help me as I really need all those pictures and presets.

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310 replies

Inspiring
August 19, 2020
New update doesn’t work.
Inspiring
August 19, 2020
I also just updated the app and none of my photos came back OR my presets that I spent endless hours creating!!! PLEASE UPDATE SO OUR INTERESTS ARE RETURNED TO THEIR ORIGINAL STATE ADOBE
Inspiring
August 19, 2020
Me too. The same thing for me.
Inspiring
August 19, 2020
The update did not work for me, it is the same library (PHOTOS and PRESETS) as half an hour ago.
I do appreciate the fast rollout of this update, thank you team Adobe for trying to fix the error.
Inspiring
August 19, 2020
Guys, theres an uptade 5.4.1, but for me didn't work. =(
i'm so sad of all this.
Can someone help me?

Inspiring
August 19, 2020
Guys, theres an uptade 5.4.1, but for me didn't work. =(
i'm so sad of all this.
Can someone help me?
Participating Frequently
August 19, 2020
So sad this
Inspiring
August 19, 2020
I use the free app, today all photos and presets are gone back to July 2019.
Participating Frequently
August 19, 2020
...I wish I would have known NOT to uninstall in attempt to fix the issue. What a mess.
Participating Frequently
August 19, 2020
...I wish I would have known NOT to uninstall in attempt to fix the issue. What a mess.