Skip to main content
Participant
July 13, 2021

P: (MS App Store Version) Message: Some photos were not added. Unable to copy file.

  • July 13, 2021
  • 104 replies
  • 23115 views

Hi, I've recently subscribed to Lightroom and am being met with this error message upon trying to import any images.

'Some photos were not added. Unable to copy file.'

I've seen 2 other posts on here of the same issue but the solutions posted there didn't work.

 

I'm using windows 10, imported the files from my SD card to my hard drive. I am then trying to import to lightroom from my hard drive.

 

Thanks in advance

This topic has been closed for replies.

104 replies

Participating Frequently
November 15, 2021

I'm going to try that.. my problem was happening with apple and windows but im going to try to remove them and reinstall them.. thank you 

Participating Frequently
November 15, 2021
Adobe told me to reinstall from Adobe; I downloaded from Microsoft store.
Works good now
Participating Frequently
November 15, 2021

I'm having the same issue it's been a week and it has not been fixed.  Last night I spend 4.5 hours uploading photos from an event .. had to do it through the internet.. my iPad Pro ir windows laptop is not uploading them.. 

Participating Frequently
November 15, 2021

Spent 4 hours an a half uploading them from 10pm to 2:30 am 

Participant
November 12, 2021

I tried both options and neither worked for me. 

Participating Frequently
November 10, 2021
Julie at Adobe suggested I download Lightroom directly from Adobe (my
download was from the Microsoft Store), and I did not encounter any issues
today after doing that. Yeah
Participant
November 10, 2021

This issue has become the norm for me. I finally had enough after the update started slowing everything else down as well, and checked my storage. My isk space is fine. Has anyone been able to resolve this yet?

 

Participant
November 8, 2021

I can't seem to add more than 6 RAW files at a time before getting a message telling me "some photos were not added". If I close the program and re-open, I can add another few photos before the same message appears. I have uninstalled and re-installed Lighroom and the issue prevails. I have no other information or error messages that I can see.

Ver. 5.0

Build. 20211012-0002-a1240ed

Windows 10 Home

Build 19042

 

 

Julie k
Community Manager
Community Manager
November 8, 2021

gault5D66, I'll reach out to you privately.

Participating Frequently
November 6, 2021
I did as requested, and the problem persists.
Sandra Gault