P: Recommended Presets Not Working

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​@clmckinney10, you’ve posted in the LR Classic forum, rather than the Lightroom Ecosystem forum. (Blame Adobe for the confusing product names.)

Many people have reported this bug:

same issue here. i saw a thread where the user “reset the settings” and the ticket was marked a solved, but reset what settings? could have been less vague...

You are not the only one, I see that many people are having this problem, but I don't see any response from the staff

AI recommendations are not appearing. I have the most updated version of Lightroom. As shown in the screenshot, I am connected to the internet. I have logged with profile backed up and syncing.

 

I am having the same issue after switching to a new laptop. Sorry I don’t have any recommendations, but I will update if I find a solution. 

They’re not working for me either. I’ve been trying to edit some images over the weekend and it never loads any of the presets. You can access the premium presets, and I have access to the ones I’ve used, liked and saved, but that’s it. The ones I have saved are working well, but they don’t fit every occasion. I thought it was just my laptop not able to handle it, but they’re only about 5.6MB average and JPEG, since I forgot to switch the camera I was using to RAW+JPEG until halfway through the shoot.

My presets do not work, what is the issue here. Months of triple work because it shuts down when it wants to, no presets, just continued issues and no resolution. But you do not have a issue taking my money. 

100% reason i use this program is for easy fast recs on editing! 

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I think you’re using the Lightroom Desktop app, not Lightroom Classic.  You’ll get better help faster by reposting in the Lightroom Ecosystem forum.

recommended presets are not working at all. have been blank for about 2 weeks now. it says analysing image then the load goes away but page remains blank