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1mpala
1mpala
Participant
March 23, 2026

P: Recommended Presets Not Working

  • March 23, 2026
  • 211 replies
  • 5650 views

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

 

    211 replies

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    untrolleyperdue
    untrolleyperdue
    Participant
    March 31, 2026

    I've been having the same problem for a while now. Has anyone found a solution yet?

      v2p_productions
      v2p_productions
      Participant
      March 31, 2026

      Hi all,  Nice to see that some others are having this issue recently also.  One day it was working fine and then it was just gone.  Has anyone found a fix for this yet?

      Thanks

      S
      Samantha25143479ytcc
      Participant
      March 31, 2026

      I am having the same issue and I have reset my Lightroom Preferences already to no avail 

        rodneyleewilliams
        rodneyleewilliams
        Participant
        March 31, 2026

        When I upload to the cloud I sometimes like to use AI suggested presets. However it is not working. I can use other presets but not suggested. Is there a fix?

          erikamarie344
          erikamarie344
          Participant
          March 31, 2026

          My presets are not loading at all. Its making it very hard to batch edit. 

            James_Frazier8512
            James_Frazier8512
            Participant
            March 31, 2026

            Lightroom Cloud isn’t loading the recommended presets, and I’m wondering if others are experiencing the same issue.

              erik_0709
              erik_0709
              Participant
              March 30, 2026

              Is this going to be fixed???

               

                Claire H.
                Community Manager
                Claire H.Community Manager
                Community Manager
                March 30, 2026

                Hi ​@bretweaver, let’s try to figure this out! If you haven’t already, please try resetting your Lightroom Preferences: https://adobe.ly/4o7JADQ

                If that doesn’t work, we can continue to troubleshoot. I hope this helps! ^CH

                bretweaver
                bretweaver
                Participant
                March 31, 2026

                I reset my preferences.  Shows some “progress” but still not fixed.  Now it spends more time “analyzing photo”, then shows two brief splashes about searching community presets, then doesn’t display anything.  

                Update: the brief splashes in the panel only displayed on the first couple of photos I clicked on.  After that I just does a quick “analyzing” and then goes blank

                This is an app breaking issue on an app you charge monthly for.  It’s literally removed your core feature and lots of users are reporting this.  This should be a global 0 for you guys

                Arbek
                Arbek
                Participant
                April 1, 2026

                This is a known issue. Why is Adobe wasting users’ time?
                https://community.adobe.com/bug%2Dreports%2D679/p%2Drecommended%2Dpresets%2Dnot%2Dworking%2D1554645/index6.html#post1554645

                  Ron Reiss
                  Ron Reiss
                  Participant
                  March 30, 2026

                  SHIFT+P does not do anything anymore.

                  Claire H.
                  Community Manager
                  Claire H.Community Manager
                  Community Manager
                  March 30, 2026

                  Hi ​@Ron Reiss, If you haven’t already, can you try resetting your Lightroom preferences? ^CH

                  Ron Reiss
                  Ron Reiss
                  Participant
                  April 1, 2026

                  Hey ​@Claire H., thanks for the reply. Still not working.

                  Daisy3D
                  Daisy3D
                  Participant
                  March 30, 2026

                  I have been having the same issue for the last few days.

                    jeffk84115838
                    jeffk84115838
                    Participant
                    March 31, 2026

                    At first I thought it might be linked to the AI credits, but I still have plenty so this can’t be the issue.  I’ve been using this feature for quite some time and all of a sudden a few days ago it stopped working.  Frustrating.  

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