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1mpala
1mpala
Participant
Mar 23, 2026 8:50 AM UTC
Released

P: Recommended Presets Not Working

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

 

    287 replies

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    Katrin Eismann, LR PM
    Adobe Employee
    Katrin Eismann, LR PM
    Adobe Employee
    Apr 6, 2026 8:46 PM UTC

    Thank you for bringing this to our attention. I have contacted the relevant Lightroom team members to see if this issue can be addressed. Please note - I tried Recommended Presets out and saw that they took longer to generate, but did appear (Macbook M2). 
    Katrin
    LR Product Manager for Learning & Inspiration

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      Samantha25143479ytcc
      Participant
      Apr 6, 2026 11:12 PM UTC

      I have sat looking at the Recommended Presets tab for long enough to ascertain that while it might be fixed for your Macbook M2, it is most certainly not resolved for me. Looking forward to this issue being addressed with the resources and urgency that is required given how long this has been going on now. 

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        Frankofotica
        Frankofotica
        Participant
        Apr 6, 2026 7:18 PM UTC

        Unter windows passiert gar nichts mehr, unter mobile funktioniert es.

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          ABSorensen
          ABSorensen
          Participant
          Apr 6, 2026 5:09 PM UTC

          ​@Adobe Administration ???????????????

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          Amanda Fisher
          Amanda Fisher
          Participating Frequently
          Apr 6, 2026 11:58 AM UTC

          Hello Adobe! Has there been any progress on correcting this issue? I’m eagerly waiting to edit a batch of photos and holding out on this bug/fix to be corrected :) 

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            Egbird
            Egbird
            Participant
            Apr 6, 2026 10:16 AM UTC

            Normally when I import raw photos into the lightroom cloud based programme on my laptop I can click on recommended presets. Recently when opening this feature Lightroom starts to analyse the picture then crashes immediately.

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              Compadre.Media
              Compadre.Media
              Participant
              Apr 6, 2026 1:51 AM UTC

              My lightroom recommended presets don't show, it searches but nothing comes up on my PC.

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                stormyd
                stormyd
                Participant
                Apr 5, 2026 10:58 PM UTC

                Same problem here. Just logged on after about a month away and the recommended presets don’t show up anymore. I’m on Version 9.2. Windows 11 as well.

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                  William484000
                  William484000
                  Participant
                  Apr 5, 2026 3:20 PM UTC

                  Why will recommended presets not work in Lightroom?

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                    Mixed Yardie
                    Mixed Yardie
                    Participant
                    Apr 5, 2026 11:28 AM UTC

                    When I go to suggested/recommended presets, nothing shows up. I am using the desktop version and updated to the latest version.

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                      harvey11230
                      harvey11230
                      Participant
                      Apr 5, 2026 12:04 AM UTC

                      Why the AI Suggestion stopped working, but the mobile version is working properly? I have tried to reinstall the desktop lightroom, but the issue persisted.

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