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1mpala
Participant
March 23, 2026
Released

P: Recommended Presets Not Working

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

 

286 replies

Frankofotica
Participant
April 6, 2026

Unter windows passiert gar nichts mehr, unter mobile funktioniert es.

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ABSorensen
Participant
April 6, 2026

​@Adobe Administration ???????????????

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Amanda Fisher
Participating Frequently
April 6, 2026

Hello Adobe! Has there been any progress on correcting this issue? I’m eagerly waiting to edit a batch of photos and holding out on this bug/fix to be corrected :) 

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Egbird
Participant
April 6, 2026

Normally when I import raw photos into the lightroom cloud based programme on my laptop I can click on recommended presets. Recently when opening this feature Lightroom starts to analyse the picture then crashes immediately.

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Compadre.Media
Participant
April 6, 2026

My lightroom recommended presets don't show, it searches but nothing comes up on my PC.

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stormyd
Participant
April 5, 2026

Same problem here. Just logged on after about a month away and the recommended presets don’t show up anymore. I’m on Version 9.2. Windows 11 as well.

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William484000
Participant
April 5, 2026

Why will recommended presets not work in Lightroom?

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Mixed Yardie
Participant
April 5, 2026

When I go to suggested/recommended presets, nothing shows up. I am using the desktop version and updated to the latest version.

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harvey11230
Participant
April 5, 2026

Why the AI Suggestion stopped working, but the mobile version is working properly? I have tried to reinstall the desktop lightroom, but the issue persisted.

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KuraHarabura
Participant
April 4, 2026

I have head the issue on desktop version for about 2-3 weeks. Nah, really annoying!

Fortunatelly, the presets work on mobile version. 

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