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1mpala
Participant
Mar 23, 2026 8:50 AM UTC
Released

P: Recommended Presets Not Working

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

 

287 replies

KuraHarabura
Participant
Apr 4, 2026 6:51 PM UTC

I have head the issue on desktop version for about 2-3 weeks. Nah, really annoying!

Fortunatelly, the presets work on mobile version. 

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Riker_1
Participant
Apr 4, 2026 2:50 PM UTC

I also contacted Adobe support. Their only advice was to reinstall or wait for a new update.
But I found out my current workaround till the App version works again:
Click on the Cloud and use “Lightroom Web”, 
It helps at least temporalily.

Greetings from Germany

 

 

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Denis Baldassi
Participant
Apr 5, 2026 11:59 AM UTC

grazie

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fotogrl
Participant
Apr 6, 2026 3:01 PM UTC

I tried this and it works.  Thank you!

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tj29er
Participant
Apr 4, 2026 2:32 PM UTC

this has been going on for almost a month for me...i guess i’ll just let them take another month from me for their buggy prog. thanks ​@adobe 

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A fool and his money are SOME PARTY
Riker_1
Participant
Apr 3, 2026 8:45 PM UTC

In der Webversion funktionieren alle Presets, nur nicht in der App!

Ich habe die App bereits deinstalliert und wieder neu aufgesetzt leider erfolglos.

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tembar55
Participant
Apr 3, 2026 8:19 PM UTC

Bende 10 gündür bu sorunu yaşıyorum. Lütfen artık sorun çözülsün ya da paralarımız iade edilsin.

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Iascaire
Participant
Apr 3, 2026 5:58 PM UTC

I spent ages trying to explain to AI assistant, what a dick, honestly id rather Donald Trump assisting me than the AI.  Eventually I got through to a person, they are aware of the problem and it should be fixed “soon”.  Meanwhile he suggested i use the web version of lightroom as recomended presets show there. He was right the Web version does analise and you can see recomended preset, but the web version is rubbish to use, there is no way i will keep paying if this is not resolved soon

 

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Iascaire
Participant
Apr 3, 2026 5:07 PM UTC

i am having the same problem, can only see them on my phone, but i want to use my pv for editing.  The recomended presets feature is the main reason i have a subscription

 

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Krasimir Velkov
Participant
Apr 3, 2026 5:57 PM UTC

Yes. If they don't fix it i will stop my subscription

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Riker_1
Participant
Apr 3, 2026 4:51 PM UTC

Wenn ich unter Presets “Empfohlen” anklicke werden keine Varianten eingeblendet, das Fenster bleibt schwarz. 
“Premium” hingegen zeigt nach wie vor unterschiedliche Varianten an.
 

Meine Version: 9.2

Build 20260217-0314-dfbaf86

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Krasimir Velkov
Participant
Apr 3, 2026 3:55 PM UTC

Why my recommended presets stop working in my LR? They work on phone, but not on my PC.

 

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caroheritier
Participant
Apr 3, 2026 3:31 PM UTC

en ajustes predeterminados, al hacer clic en ajustes predeterminados, no carga la opción RECOMENDADOS. Como soluciono el problema?

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