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1mpala
Participant
March 23, 2026

P: Recommended Presets Not Working

  • March 23, 2026
  • 208 replies
  • 5077 views

The recommended presets aren't loading anymore; it says they're being analyzed, but nothing happens. It used to work before—how can I fix this?

 

208 replies

ckv12
Participant
April 3, 2026

@adobe ​@Adobe Administration any updates?? The recommended preset is the main reason I pay for Lightroom. Without these I'd rather just use free alternatives

JAgostinho
Participating Frequently
April 3, 2026

I use the chat to talk with someone from adobe; The first one, don’t give a clue for what is happening, when I ask for another person, finally someone say that they are investiganting but there ins’t any time frame for it. I’m considering ask for a refund on ly annual payment and find another similar software less expensive and with a better client service.  

EriksSpareTimePhotos
Participant
April 2, 2026

The Ai suggestions from Lightroom Community in the presets window analysis the photo but no results appear. Other Ai function are still working fine? Is there a fix for this yet?

TeeCee1999
Participant
April 2, 2026

when i click recommended presets they wont load.

Dalesman80
Participant
April 2, 2026

Can I, and the many other users affected by this issue, expect a refund from Adobe, for the time we have paid our subscription while receiving a faulty product?

Sandro Silgon
Participant
April 2, 2026

Não tenho conseguido usar a função "recomendado" nas predefinições de edição. Isso começou um mês atrás. Estou com internet ativa e plano em dia. As funções “premium” e “suas” continuam funcionando. O que pode estar acontecendo? Obrigado.

Gevebe
Participant
April 2, 2026

It doesn’t seem to analyze the photos, even though it works in the web version.

MAck2505
Participant
April 2, 2026

I am having the same issue. Any update?

 

Participant
April 2, 2026

J’ai un gros soucis depuis peu, je n’ai plus aucune suggestions de paramètres predefinis sur la communauté lightroom que ce soit sur l’onglet : Tout, subtil, Intense, NB, froid, chaud, sombre, cinéma, HDR… Plus rien ne s’affiche et la fenêtre reste vierge. à chaque changement d’image j’ai un bref “ analyse de votre photo” puis plus rien. impossible de revenir comme avant, j’ai tenté de downgrade la version, supprimer les paramètres, les caches, redémarré le PC….. Rien y fait je suis complètement bloqué sans comprendre pourquoi. 

Iamlejules
Participant
April 2, 2026

On est tous dans le même cas, ça va faire 2 semaines au moins et aucune avancée d’Adobe pour l’instant 😡

DavidediPaola
Participant
April 2, 2026

No funciona desde hace tiempo la opción de “recomendadas” en los ajuste preestablecidos. He actualizado la versión, apagado los wifi de otros dispositivos y reinicializado tanto el wifi como el PC

Charlotte Towle
Participant
April 2, 2026