P: Video edits are not exporting

The fun part is that my App is exporting videos correctly, but I haven't even updated to the 2024 jan version. 
So it might be a "backend" issue, or some update made on OTA (over the air).

At least it's working now, tks

Thanks for the update on this issue!

I just updated my account today as well. And I'm experiencing all the same things. I can't save the edit videos. I will be canceling the subscription. Waste of money. 

Guys, I had the same issue several times and I thought we are being "pushed" in using Premiere Rush Premium.

Somehow I managed to get the export done with the Edits applied.

I just applied the settings and did not crop/trim the video anymore and then it worked. I will trim it in Photos app.

Hope this helps.

The end of the month??? You realize people's entire businesses run off of this program right? 

Same issue! Fix the problem!

So you're charging for an app that doesn't fcking work at all despite you being a quarter trillion dollar company? Refund my account. 

Hi All

Quick update -- developers have identified a fix that will ship in the next app update later this month.  

Im super confused because I've seen someone else post this same problem and they said they never got an answer and I've tried the chat support and got transferred four times and received the message they were "reviewing my account" 4 times and then never heard back so it seems like a scam? I have a paid subscription so does Adobe not have to provide help or what? My videos are exporting as zero seconds long on mobile when they're longer is this fixable if not Can an employee please give me a response??