P: Generative fill could not be used due to connection

@Louis31263731nifv are you using any Firewall or VPN settings that can be blocking Ps beta?

In Windows Search for Control Panel Then in control panel search for firewall click on it now you can see in the side bar theres an option to turn off firewall just go there and turn off it and your problem is solved

@CShubertThanks. Yes, I have contacted our IT department, but we are not blocking the beta.

Is it possible to configure proxy server in the beta ?

Hi @KROS A. S. the issue seems to be rooted in the proxy connection. Have your IT check for whitelisting the following Adobe URLs for sites and services:

https://helpx.adobe.com/enterprise/kb/network-endpoints.html

@CShubert does GF allow access if connecting via Proxy or VPN? I thought this was restricted to prevent spoofing locations.

Thank you for the update @KROS A. S. have you contacted your IT admin to confirm that they are not blocking the beta? They have the ability to do so:

https://community.adobe.com/t5/enterprise-teams-discussions/photoshop-beta-not-available-in-creative-cloud-desktop-application/td-p/13834355

Hi @CShubert, no, it never works at work. Two or three weeks ago I have different error message:

@KROS A. S. you say Ps beta and GF work when at home but not at work? Has GF ever worked for you at work or is this a new issue?

Hi all,

can anyone help me please ? I have problem with Generative fill tool in Photoshop Beta. I installed Photoshop Beta on my PC at work and I tried to use generative fill tool but it returns this error:

We are using PROXY server in our company. I have tried to connect to internet over different connection at home where I don't have PROXY server and it works correctly.

Reboot didn't help. Firewall on or off doesn't matter. Uninstalling and reinstalling Photoshop Beta didn't help.

Any ideas ?

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it for mac os?

Thank You Bakhtiar, all done but Doesn´t work...