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designdaog63420039
designdaog63420039
Participant
May 27, 2023

P: Generative fill could not be used due to connection

  • May 27, 2023
  • 136 replies
  • 119585 views

I can't use Generative fill and received notification: generative fill could not be due used to a connection issue. Anyone has problem and how can fix it?

 

 

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    136 replies

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    L
    Laurent2910950057tx
    Participant
    June 22, 2023

    Bonjour,

     

    A chaque fois que je veux utiliser la fonction de remplissage génératif, j'ai l'erreur suivante : "la fonction remplissage génératif n'a pas pu être utilisée en raison de problèmes de connexion".

     

    Comment faire ?

     

    Merci d'avance.

    Laurent

     

     

      S
      Sheila30647442bdpz
      Participant
      June 22, 2023

      Ao tentar utilizar a ferramenta de preenchimento generativo, aparece a mensgem de falha na conecção, porém estou conectada a internet normalmente.

        R
        Rémi30640721d526
        Participant
        June 21, 2023

        Bonjour,

         

        Depuis deux jours, impossible d'utiliser la génération d'IA. A chaque tentative, un message d'erreur apparait signalant un problème de connexion. Seulement tout fonctionne correctement de mon coté, et je peux quand même avoir accès à la barre de génération (Impossible quand on est pas connecté). Une idée ?

         

        Merci.

          Trevor.Dennis
          Community Expert
          Trevor.DennisCommunity Expert
          Community Expert
          June 22, 2023
          quote

          Bonjour,

           

          For two days, it has been impossible to use AI generation. On each attempt, an error message appears indicating a connection problem. Only everything works properly on my side, and I can still have access to the generation bar (Impossible when you are not connected). Any idea? ?

           

          Merci.


          By @Rémi30640721d526

           

          Try restarting Photoshop.

          Try disabling the OS firewall for Adobe sites.

          https://community.adobe.com/t5/photoshop-beta-discussions/generative-fill-connection-issue/td-p/13821641

           

           

            J
            Jaylene305931044r65
            Participant
            June 19, 2023

            It says Generative Fill is unavailable when I try to use it.

            R
            Rachel30577723jgi5
            Participant
            June 18, 2023

            I'm needing urgent help 

             

            I recently just updated my computer to (Ventera version ) and downloaded the photoshop beta but the AI gernerate fill will not work, I tell it to add flowers, or make the gass tall it WILL NOT GENERATE TO ANY PROMPT I SAY I've tried generate fill to expand the Picture BUT IT CONTINUES TO SHOW ME "We are expecting high demand please retry your prompt soon" 

             

             

              gener7
              Community Expert
              gener7Community Expert
              Community Expert
              June 18, 2023

              This may help: https://community.adobe.com/t5/photoshop-beta-bugs/always-saying-experiencing-high-demand-while-using-generative-tools/idi-p/13851386

               

              Aside from my home router, I have a mobile "hot spot" I can try.

               

              https://community.adobe.com/t5/photoshop-beta-bugs/p-generative-fill-could-not-be-due-used-to-connection/idi-p/13822035/page/2#comments  More suggestions.

               

              If that doesn't work, start a chat session with Support: https://www.adobe.com/about-adobe/contact.html

              L
              lirCOs
              Participant
              June 18, 2023

              Hi. At the beginning, the Generative Fill was working fine.
              However, after one of the updates, it stopped working.
              I don't have a VPN, the firewall is turned off, the internet connection is excellent, and I don't have an antivirus. I have tried uninstalling and reinstalling, restarting, and using different photos. I am using Windows. Do you have any other ideas? Support has mentioned all the options I listed above, and they don't have any other suggestions.

                OBS-51
                OBS-51
                Participant
                June 16, 2023

                After updating PS 2023 BETA to the latest version this morning, I get this message:

                Creative fill could not be used due to connection issues

                I got a perfect and fast internet connection

                  CShubert
                  Community Manager
                  CShubertCommunity Manager
                  Community Manager
                  June 15, 2023

                  Hey All, curious if you are seeing the same thing with the current 24.7 beta release?

                   

                    M
                    muhammed furk305154536tra
                    Participant
                    June 15, 2023

                    Says it's not working due to connection problem

                      H
                      hakeemrx
                      Participant
                      June 14, 2023

                       

                      I have been trying to use Generative Fill, but I haven't had any luck. I tried using the option, but it keeps loading and displays a message saying it's too busy. I also attempted to resolve the issue by uninstalling and reinstalling the beta app, as well as updating it, but unfortunately, I still haven't had any success. Generative Fill has become an essential part of my editing workflow over the past two weeks, so I would greatly appreciate it if this matter could be resolved.

                       

                        Kevin Stohlmeyer
                        Community Expert
                        Kevin StohlmeyerCommunity Expert
                        Community Expert
                        June 15, 2023

                        Hi @hakeemrx "Generative Fill has become an essential part of my editing workflow over the past two weeks" - You may want to review the terms of the beta. While in beta this is to be used for testing and personal use only.

                        https://www.adobe.com/legal/licenses-terms/adobe-gen-ai-user-guidelines.html

                         

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