P: "Adobe Community Help" keeps popping open (Windows)

While it could be possible Alt+H is being triggered, I never use the Alt key when using the Color Picker. Yet, probably 15% of the time I double-click on a layer to open the Styles dialog, it will cause the Help to pop open. Or simply clicking in the Color Picker. No keyboard keys are being pressed...only opening of the Styles dialog (usually Color Picker).

Well after breezing through this thread (and reading PECourtejoie's post in particular), I think I've found the issue (for me, at least) and what causes it, though today's the first time it's ever crashed on me.

Part of the problem occurs when you're holding the Alt key (be it color picking or whatever), and by some error or miracle, you hit 'H' (or some other mystery key?) that will pop open the Help menu. Something in PS makes it so that it sometimes fires multiple instances of said key in a split second which opens multiple help tabs.

Just try Opening Photoshop, hold down Alt+H for a few seconds and watch the tabs/windows come up. This works in some other programs as well.

The crashes I think come from the sudden/rapid calls to open tabs, and a lack of memory at the moment could cause it, but otherwise I'm a bit unsure.

As for methods of fixing, just ask Adobe to simply disable Alt+H to open the Online help file (or let us change the shortcut key!), or allow the option to disable using the Alt key to access the menu bar, I suppose. I'm sure third-party options can be made for this, but it's a bit of a niche error.

Hope this clears some things up for some people (though it's not much of a solution)

It's not that simple, or millions of people would see the same problem.

Only a small number of people have this problem, and it seems to involve something outside of Photoshop that causes the problem.

But we can't reproduce the problem, so we need to know what it is about these few systems that causes the problem.

and a great question to ask yourselves might be:
"Why in the sam*&@# is photoshop launching ANYTHING to do with HELP anyway?"

or maybe: "How can we disable a silly little function like automatically displaying help, ANYTIME?"

or better yet: "Holy cow, boys, thems thar users know we've been trying to make our this here program secretly access the internet without their knowledge, consent, or permission, Dangfangule it all..

this is nothing new.. SINCE about CS Adobe has tried doing everything including turning tricks on street corners to get their program to secretly access the internet without the users consent, for simply turning the program on..

and this is just one of the little backdoor things you programmed in to let you molest people's computers & information..

and we all know how you love those backdoors

where is that "adobe online help offline" thing anyway?

really? the only software company on the entire planet that actually wants access to your complete OS before they can be bothered with trying to figure out a solution..

umm no.. what has adobe done, anything, anyone, that has made users feel its worthy of any sort of trust?

on the contrary, they consistently work to undermine users for obscure & unrelated agendas

i have this exact same problem, over the gradient color picker..

how dumb do you have to be to not be able to figure out the problem when you know that color-picker = spastic help messages, anyway?

really? the only software company on the entire planet that actually wants access to your complete OS before they can be bothered with trying to figure out a solution..

umm no.. what has adobe done, anything, anyone, that has made users feel its worthy of any sort of trust?

on the contrary, they consistently work to undermine users for obscure & unrelated agendas

i have this exact same problem, over the gradient color picker..

how dumb do you have to be to not be able to figure out the problem when you know that color-picker = spastic help messages, anyway?

If any of you are who are experiencing this with great regularity are willing to create and image your OS (using Ghost or something similar) so we can restore it on a machine internally to try and reproduce, let me know.

Photoshop CS6 beta on Windows 7 Professional N x64 SP1, offline.
When entered "Lighting Effects..." for layer filled with white color, clicked "Color" and then got few popups saying that "Online Help could not be displayed". Since then Photoshop was unresponsive. See screenshot for details: http://i.imgur.com/yuTh5.png

Food for thought: I noticed yesterday on a PC with CS6 that I launched the help when trying to use the Hand tool: I had used Alt before, and it stuck, and when I used H quickly, it opened the help menu, then launched the first entry, launching help.

I know it is not the same issue as shown here, but I wanted to recall that F1 is not the only way to launch help on a PC.

Could users affected by the bug record their screens, and look if the menu shortcut underline highlighing is showing when the bug occurs?