P: "Adobe Community Help" keeps popping open (Windows)

So...no solution to this yet?

I've been having this same issue in CS4 and all when I'm doing different things, so it can't be linked to a shortcut. I usually get a lot of pop ups and when I try to close the effects editor or whichever other dialogue box I may have open in Photoshop, they just continue to pop up. I am now in CS6 and have noticed the same exact thing when I was trying to apply a motion blur. When I clicked OK on the blur editor, the pop ups began. Every time I tried to click cancel to exit the blur editor more pop ups came up.

I have had this happen and I will provide as much information as possible here.

This has happened in CS5 but I do not remember what triggered it though I do remember there were times it seemed to happen by itself after extensive usage. In CS6 I have had it open once 15 tabs the second time 3 tabs in the browser all of help. The first time this happened I had some error message pop-up about an error with the help. The second time I did not have the error message pop-up. I cannot replicate this every time but when I double click a layer to open layer styles is when I have seen this error happen to me. It has happened in the CS6 Trial Version (not the beta). I am not 100% sure but I do believe it was after using PS for a bit before I saw the error. Here is some information on my system:

An Alienware Area 51 (please note this is an original Alienware, not a Dell made Alienware)
Intel Pentium 4 2.8 Ghz
3GB Ram (if it matters 2 of those sticks are Kingston RAM as someone mentioned above about Kingston RAM)
Windows XP Professional (Service Pack 3)
ATI Radeon HD 3600 Series 1GB (Using the latest Catalyst available not 11.8 as Noel mentioned)
I do NOT have a Wacom and never have had one (though I want > )
Normally I will have Thunderbird (version 3 - 13), Firefox (version 3 - 13), Photoshop (CS5 and CS6), Dreamweaver (CS5 and CS6), Bridge (CS5 and CS6), running when this error happens. There are times when a few more programs might be running.

And before anyone says anything, Yes I know this is an old computer but for a computer that is almost 10 years old it has preformed very, very, well!

Please let me know if more info is needed.

Note: I originally posted this on the Adobe PS Forums here: http://forums.adobe.com/message/44078... and was directed here.

Unfortunately, Jeffrey, some customers still experience the issue in CS6: http://forums.adobe.com/message/4408460 and with the Beta: http://forums.adobe.com/message/43236...

Some customers still have the issue in CS6: http://forums.adobe.com/message/4408460 and with the Beta: http://forums.adobe.com/message/43236...

And why can't I login to these forums, everytime I have to request a password reset request, then I can login.

Jerry,
Is there an XML file or something that we could remove that link from?

Back in the CS2-CS3 days I would delete the help folder. Not a good solution but made it tolerable.

*sigh*

I was really hoping this was gone for good. I'm downloading the released Photoshop CS6 now - is there anything helpful we can provide if/when we reproduce it? Logs or something?

I can confirm that CS6 has this problem too. I was changing the color on a text layer and up pops two browser windows: http://helpx.adobe.com/photoshop/topi...

Here you go: http://www.adobe.com/downloads/

Good for 30-days. 🙂

Supply me with a full copy and I'd be willing to test this. 😉